Operations Consultant - Global Specialized Credit Ops

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Line of Business Job Description:

Global Operations is looking for an Operations Consultant to join the Equipment Finance & Leasing Operations team in our Riverside, RI location.

Job Description:

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment

• Advises on projects and directs activities of a team related to special initiatives

• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function

• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control

• Identifies and recommends responsibilities and accountabilities for key programs/projects

• Accurate and timely processing of customer's inquiries for a payoff quote.

• Review documentation to ensure customer has met all the necessary requirements for a payoff and that all applicable charges are presented to the customer.

• Communicates with customers to understand the reason for the payoff.

• Works closely with other LOBs within Leasing should any issues arise.

• Processes the termination of accounts on the system of record.

• Performs maintenance on current portfolio, as needed.

• Completes various projects assigned by the manager.

Required Qualifications:

• 3+ years of experience and/or knowledge of General Accounting and General Ledger activity

• Must be able to multitask and work well within a team setting

• Detail oriented

• Excellent verbal and written communication skills

• Advanced Excel skills

Desired Qualifications:

• Bachelor's degree in Accounting or Business

Skills:

• Customer and Client Focus

• Problem Solving

• Risk Management

• Adaptability

• Attention to Detail

• Collaboration

• Critical Thinking

• Issue Management

• Analytical Thinking

• Decision Making

• Oral Communications

• Presentation Skills

Shift:
1st shift (United States of America)

Hours Per Week:
40

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