Payments Terminals Product Manager

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The Payment Terminal Product Manager will play a key role in defining and executing the product strategy and roadmap for payment terminal solutions across our multiple platforms. In this role you will be responsible for the end-to-end delivery of POS Terminal software and POS terminal solutions. This may extend to other manufacturers in the future. You will work closely with cross-functional teams, including software development, design, commercialization, sales, and operations, to deliver innovative and customer-centric payment solutions.

Responsibilities:

• Develop business cases for new products and features

• Engage with our client facing teams to fully understand the needs of current and prospective clients

• Define the roadmap, product requirements, create user stories and define acceptance criteria

• Own and maintain the terminal product roadmap including ongoing prioritization/backlog

• Partner with cross functional commercialization team to develop go-to-market plans, product messaging, and sales enablement materials.

• Collaborate with the merchant operations team to ensure optimal client experience related to client terminal activation and support

• Serve as escalation point and SME to production support team for issues/incident resolution management

Required Qualifications:

• Think strategically and critically while also being able to execute at a tactical level

• Executive level presentations

• Payment terminal ecosystem including working with terminal manufacturers knowledge

• Multi year experience with semi integrated model, android OS, UI/UX

• Technical knowledge and experience with EMV, contactless, encryption and tokenization

• Leading cross functional teams with success experience

• Engage directly with software developers with experience in Agile and Scrum methodologies

• Understand how to navigate challenges and make recommendations/decisions around tradeoffs to continue achieving goals

Desired Qualifications:

• Technical Writing

• Supporting enterprise clients experience

Minimum Educational Requirements: BA degree with equivalent work experience

Skills:

• Critical Thinking

• Troubleshooting

• Written, and Verbal Communication Skills

Shift:
1st shift (United States of America)

Hours Per Week:
40

Learn more about this role