Sr Product Manager II - Global Operations

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Job Description:

This job is responsible for developing short and long-term product management plans. Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer. Job expectations include leading the management and development of products and ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.

The Product Strategy Manager II is responsible for the articulation and implementation of a comprehensive platform and product strategy, enabling Global Anti-Money Laundering and Onboarding Operations (GAOO) execute its strategic priorities. The Product Strategy Manager II will partner closely with technology and product / platform teams to ensure an end to end, global, consistent approach - ensuring technology and automation capabilities are impactful, meaningful and improve the client and associate experience.

Responsibilities:

• Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins

• Partners with internal stakeholders to obtain meaningful insights about clients and associates to develop impactful end to end solutions and reporting

• Develops long and short-term product strategy, driving products to provide comprehensive solutions across the bank

• Instills a culture of continuous improvement and effective risk management

• Identifies and creates comprehensive strategy & plans for product / platform solution design & implementation.

• Identifies opportunities to streamline & enhance existing & future product / platform needs to best enable operations and support continued growth and operational excellence.

• Develops and influences tech product / platform strategy, driving efficient solutions.

• Consult with senior management in evaluating current processes, projects and strategies and developing recommendations that drive business and process improvements

Required Qualifications:

• Demonstrated strategic planning/ product management skills

• Strong analytical skills with breadth of view

• Solid negotiation skills

• People and project management skills and abilities

• 5+ years of relevant experience driving strategic products / solutions

• Outstanding communication and presentation skills (verbal and written). Must be able to concisely summarize key observations, clearly articulate considerations and propose solutions.

• Strong ability to engage across functions and business lines and build strong working relationships with business partners at all levels of management - proven ability to influence, drive change and deliver results via key business metrics.

• Exhibits a strong drive for results and success, demonstrates a sense of urgency to achieve outcomes, and routinely exceeds expectations. Ability to work autonomously and effectively manage a dynamic work environment.

Desired Qualifications:

• AI, Gen AI, and/or Data Science experience

• Demonstrated industry knowledge (i.e., clients, competitors, products, etc.) and working knowledge of general bank policies and programs.

• Ability to recognize opportunities or enhancements through deep analysis and financials

Skills:

• Executive Presence

• Influence

• Oral Communications

• Presentation Skills

• Product Management

• Business Analytics

• Collaboration

• Continuous Improvement

• Problem Solving

• Strategic Thinking

• Attention to Detail

• Innovative Thinking

• Market Analysis

• Process Management

• Reporting

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:
1st shift (United States of America)

Hours Per Week:
40

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