#JR-25015138
e diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for performing a variety of specialized functions across a team of Financial Advisors, such as business management, business development, wealth planning, investment management, or relationship management. Key responsibilities include providing quality client service, and operations support and executing problems where extensive analysis and evaluation is required. Job expectations include having knowledge of the Merrill Wealth Management business and supporting team members as needed. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.
Responsibilities:
Provides quality client service and effective operations support by resolving client issues and analyzing data to address risk issues and trends
Escalates issues and provides resolution on complex inquiries, requests, and problems related to client concerns
Documents client interactions and provides team members with time sensitive updates
Attends client review meetings to capture notes, document in Salesforce, and tracks all actions/activities to ensure the highest level of client service is provided
Provides advice and assists with training for team members
Skills:
Account Management
Business Acumen
Customer Service Management
Client Management
Portfolio Management
Referral Identification
Referral Management
Relationship Building
Administrative Services
Process Simplification
Role Requirements
Either Series 7 and 66 licenses or Series 7, 63, and 65 licenses; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support
SAFE ACT Registration
Individuals in this role are required to maintain a Form ADV -2B, which provides clients details on individuals experience and educational background, along with other requirements governed by the U.S. Securities and Exchange Commission ("SEC")
Obtain and/or maintain at least one firm approved designation
Demonstrated expertise and impact in at least two of the following specialized functions: Wealth Planning, Investment Management, Business Development, Business Management and/or Relationship Management
Possess and demonstrate strong communication skills
Understanding of how to deliver a strong overall client experience
Thorough knowledge and understanding of the suite of Wealth Management products and services
Detail oriented with strong organizational skills, and ability to manage multiple tasks and priorities at once
Strong partnership and relationship management skills; ability to work across functional areas and organizational lines/levels
Ability to influence and demonstrate clear communication and collaboration with others to make sound decisions without direct authority
Analytical skills with ability to identify trends, root cause and effects, and implement improved processes to increase growth and mitigate risk
Ability to identify client needs and concerns, and articulate appropriate approach to align solutions to goals to support responsible growth
Shift:
1st shift (United States of America)
Hours Per Week:
40
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