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l will be responsible for driving accountability across various functions, ensuring the timely delivery of key milestones, which includes meeting timelines, deliverables, and a highly optimized end to end process across the Blackbaud COEs including marketing, sales, enablement, FP&A (Financial Planning & Analysis), product management and all aspects of customer success.
This leader will also have responsibility for assessing and building a small, highly effective team to drive adoption of the solution. Finally, the successful candidate will be a dynamic individual who embodies the qualities of an inspiring change agent. They will possess curiosity, an innate ability to learn rapidly and the ability to navigate a matrixed organization. This individual will exhibit unwavering grit and determination, fortified by a proven track record of delivering remarkable results, notably in surpassing transactional revenue targets.
What You'll Do:
• Craft and implement a comprehensive go-to-market strategy aimed at significantly accelerating the adoption of our embedded automated bill payment and credit card capabilities for FENXT.
• Assume ownership for the development, delivery, and continuous enhancement of a high-performing and delightful end to end customer experience encompassing the full life cycle of automated bill payment.
• Demonstrate the ability to drive program goals, milestones, and deliverables by fostering collaboration among multiple teams in a collaborative manner.
• Gain alignment with global marketing, and track delivery and optimization of new value proposition and positioning by customer segment within the fundraising portfolio.
• Deliver sales and account growth strategies and competitor profiles that reflect alignment across product, engineering, marketing, customer success, renewals, and sales.
• Lead the payables solutions and growth team to deliver exceptional performance while fostering a culture of continuous improvement.
• Collaborate closely with customer success, support, and product management to ensure the value proposition is effectively measured and validated through both one-on-one to one-to-many approaches.
• Lead directly while influencing other functions to successfully achieve objectives.
• Proactively identify potential risks and develop mitigation strategies to ensure achievement of results.
• Deliver industry thought leadership and grow industry sentiment.
What You'll Bring:
• A minimum of 10 years of management experience, with a proven track record of success in driving significant transactional revenue growth.
• Demonstrated experience in enabling volume growth through both one-on-one and scaled motions.
• Exceptional leadership skills, characterized by a history of managing and developing high-performing teams.
• Excellent communication and interpersonal skills.
• Proven ability to think strategically, adapt quickly and demonstrate an unwavering bias for action.
• Commitment to social impact.
• Experience in the technology or non-profit sector is considered a strong asset.
• Working knowledge of both digital payments and fintech.
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The starting base salary and annual proposed commission is $238,100.00 to $338,100.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.
Benefits Include: