Market Data Services, Aladdin Client Onboarding, Vice President

al relationships with each provider. The Operations team within IDS handles all market data and index requests and works with the vendors to address various reporting, invoice processing and other needs in timely manner. The group is comprised of three key areas: Client Onboarding & Servicing, Market Data Operations, and Index Licensing Operations and has team members in Princeton, Atlanta, Gurgaon, Mumbai, Singapore and Budapest.

Role Description:

We are looking for a Vice President to join our Client Onboarding and Servicing team in Singapore to manage a small team of talented Singapore based individuals, both overseeing and contributing meaningfully to Aladdin Client Market Data support function. This candidate will (i) partner closely with the Aladdin Business to ensure a seamless Market Data onboarding experience for our clients as part of their Aladdin integration (ii) face off with external clients providing guidance and expertise for their Market Data needs and requirements through the Aladdin platform (iii) practice and encourage operational discipline ensuring all terms and conditions for use of third party data are strictly adhered to (iv) drive collaborative efforts with cross-functional leads in partnering teams to implement protocols and solutions to keep up with the evolving landscape of the Market Data space and the Aladdin Business (v) provide coaching and mentorship across the team, working alongside IDS leadership to further develop our global operations function.

The best candidate for this role is mature and will understand the importance of our firm's culture & principles in driving execution, and how to "connect the dots" with businesses & functions across the firm in order to deliver an exemplary client experience and mitigate operational risks. This individual is an independent critical thinker with strong problem-solving skills, the ability to simplify and convey complex matters, assess problems and execute on solutions through thought leadership and accountability.

Key Responsibilities:

• Manage a regional team of Market Data SMEs who lead the onboarding of Market Data for new and existing Aladdin clients

• Actively coach and mentor individuals, provide regular feedback and create development plans

• Lead/Coordinate changes to commercial subscriptions into existing entitlement workflow

• Execute and ensure timely delivery of recurring monthly usage reporting

• Provide request management support and transparency to our Aladdin business partners and Aladdin Clients

• Respond to business inquiries on market data products and services from our inventory

• Collaborate with internal Relationship Management team members on reconciliation projects (accounts, services and providers), offering ideas for improvements and working together to implement them

• Build relationships with our global business partners at the firm and providers in the financial services industry

Knowledge/Experience:

• Leader & people manager with 5-10 years relevant work experience

• Bachelor's or Master's degree is required

• Outstanding communication skills (oral and written) are required. Must be comfortable facing off with clients and senior stakeholders alike, influencing a broad range of audiences

• Direct experience with BlackRock's Aladdin platform is preferred

• Strong problem-solving and analytical skills are a must

• Must be able to quickly learn and navigate proprietary systems (BlackRock's own and third-party platforms)

• Intermediate Excel and Smartsheet knowledge is required

• Experience with SQL, is a plus

• Knowledge of Market and Index Providers and ability to interpret contract terms and conditions is preferred

• Bold and proactive with a willingness to stretch outside comfort-zone

• Self-starter, able to prioritize and deliver multiple assignments while maintaining high quality and consistent results

• Reliable and trusted teammate with strong integrity and ethics. Driven to be a productive part of a highly functioning, collaborative team, and to work in a high expectation and high impact environment.

• Proven record of alignment with BlackRock's Principles.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: https://www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.