Account Executive - Tokyo (Fixed Term Contract) / アカウント・エグゼクティブ

wering questions and following up when needed.

• Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level.

• Be knowledgeable on Booking.com's products so that their benefits and usage can be explained to Partners.

• Identify opportunities for partners that will help improve Booking.com's business by using its internal segmentation to prioritise.

• Identify new potential partner leads and pass these leads on for further follow up.

• Responsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer.

• Support the organization of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio.

Requirements

• Solution oriented and results driven

• Strong work ethic; self-directed and resourceful

• Proactive, flexible and capable of working independently as well as working in a team

• Ability to prioritise own workload and efficiently manage their time

• Strong and engaging communication skills

• Ability to influence partners over the phone to implement suggestions

• Eye for accuracy and ability to be analytical

• Language: English written and verbal

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.