CS Finance Team Leader

Booking.com

4.5

(33)

Amsterdam, Netherlands

Why you should apply for a job to Booking.com:

  • 4.5/5 in overall job satisfaction
  • 5/5 in supportive management
  • 85% say women are treated fairly and equally to men
  • 79% would recommend this company to other women
  • 84% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our ambition is to achieve gender parity (45-55%) in all units and at all levels of our organization.
  • Hybrid roles are available, depending on the team and manager
  • #28036

    Position summary

    y working on key initiatives in Payments Operations. In this role, the Team Lead will develop and coach a team of Analysts and/or Accountants that champions a culture of continuous improvement, business partnering, and efficiency through the development of the right tools, growth, empowerment, and teamwork.

    The Team Lead Payment Operations handles the operations team and stakeholders, serving as a primary business advisor. They take the lead in prioritizing and delegating new initiatives based on business impact, while developing the team to build meaningful, insightful reports and dashboards that help scale and steer critical business decisions.

    Key Job Responsibilities and Duties:

    • Strategic Team Leadership: Inspire and lead a team of Payment Analysts/Accountants by translating company goals into actionable objectives and key results, balancing workloads, and driving high performance through active coaching and thorough performance reviews.

    • Operational Excellence & SLAs: Ensure all payment processes are driven timely and accurately, maintaining a deep technical knowledge within the team to consistently meet important metrics and business objectives.

    • Compliance & Governance: Be responsible for the control environment by reviewing SOx and business controls monthly, ensuring all reporting frameworks support accountability, data integrity, and regulatory requirements.

    • Data-Driven Insights: Lead the production of monthly and quarterly reporting for Senior Management, analyzing trends and variances to support strategic decision-making and process optimization.

    • Cross-Functional Partnership: Act as a key liaison between Finance, Product, and Technical teams to handle user problems, advise on new data models, and assess the operational impact of new product developments.

    Qualifications & Skills:

    • Progressive Finance Leadership: A seasoned finance professional with a proven track of increasing responsibility, possessing proficient knowledge of financial subject areas and a deep understanding of how payment operations impact the "bigger picture."

    • Motivational People Management: A rounded, people-centered leader experienced in building high-performing teams; you are equally comfortable setting strategic goals and achievements as you are "rolling up your sleeves" to solve operational challenges in a fast-paced environment.

    • Strategic Execution & Tenacity: A proactive project leader with a demonstrated ability to prioritize tasks, multi-task under pressure, and drive sophisticated initiatives to completion with an analytical and curious perspective.

    • Proficient Stakeholder Diplomacy: Exceptional interpersonal and presentation skills, with the ability to adapt your communication style to influence, gain consensus, and collaborate effectively across diverse cultures and complex global departments.

    • Agility & Resilience: A flexible, positive, and tenacious professional who thrives in evolving, demanding environments and can effectively navigate the ambiguity of a "start-up" culture within a large-scale organization.

    Benefits & Perks - Global Impact, Personal Relevance:

    Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

    • Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

    • Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

    • Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

    Diversity, Equity and Inclusion (DEI) at Booking.com:

    Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

    Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."

    We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

    Application Process:

    • This role does not come with relocation assistance.

    • This role is a Fix term contract from May till November 2026

    Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

    Pre-Employment Screening

    If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

    Why you should apply for a job to Booking.com:

  • 4.5/5 in overall job satisfaction
  • 5/5 in supportive management
  • 85% say women are treated fairly and equally to men
  • 79% would recommend this company to other women
  • 84% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our ambition is to achieve gender parity (45-55%) in all units and at all levels of our organization.
  • Hybrid roles are available, depending on the team and manager