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nction, as well as our Data & Machine Learning Platforms team, to ensure that the use of (personal) data at a global scale respects applicable privacy legislation. Your team will also serve as the privacy subject matter experts for our Customer Service Team, which provides the technology for thousands of agents worldwide to provide fast and high-quality support to our customers; and the Central Technology Team in ensuring our global technology stack complies with legal requirements.
A successful candidate should demonstrate:
Technical knowledge: Solid understanding of enterprise data technology and machine learning at scale
Risk management: Experience in developing compliance solutions which are resistant against degradation over time, are documented and can be monitored and tested
Strategic thinking: Ability to think beyond quick wins and perceive long-term opportunities for broad-based risk reduction
Customer centricity: Keeping the customer's best interests at heart, both in terms of the protection of their privacy as well as the usability of our products and services
People leadership: Inspiring, coaching and supporting your team members, to allow them to excel and grow
Cross-functional mindset: Willingness to break through silos, collaborate across teams and departments and pitch in when needed to ensure overall mission success
Key Job Responsibilities and Duties:
Support the business with in-depth legal review, advice and guidance on data protection and data privacy issues and/or risks with any current or potential new initiatives
Serve as the primary privacy legal SPoC for all matters arising from the Data, Technology and Customer Service functions in the company
Lead a team that serves as the foremost experts in the privacy legal function when it comes to data governance and technology
Lead the retention & deletion efforts at Booking.com
Support strategic, enterprise-wide priorities to mature our data governance and privacy control landscape
Engage with other Legal & Public Affairs teams and stakeholders to ensure the Legal function speaks with one voice
Constantly (re)prioritize team workload to adapt to changing circumstances
Partnering on review, advice and approval of data sharing use cases, data protection and privacy guidance, policies and procedures for the business
Exercise people management responsibilities, such as performance management and coaching; be accountable for team performance
Qualification & Skills:
Bachelor degree (Master's Degree / Specialised Diploma is an advantage) and admission to practise in at least one jurisdiction
8-12 years experience in a reputable law firm or in-house team
EU, UK or US law degree
A Batchelors' and/or Masters' Degree, and a legal professional qualification
Native or fluent English speaking and writing skills
Knowledge and experience in data protection law; a CIPP/E / CIPT (or similar) certification is preferred
A deep understanding of GDPR and the e-Privacy Directive how this applies to enterprise and consumer-facing technology; knowledge of DMA/DSA and AI Act is preferred
Ability to be the "voice of reason" in crisis situations, to quickly respond to issues at hand and to prioritise effectively, with a "customer first" mindset
Excellent communication skills (written and oral), attention to detail, organizational and project management skills and ability to meet deadlines, prioritising appropriately
Adaptable, ready to embrace change in order to meet evolving business needs, work in ambiguous situations and under pressure, and learn from mistakes
Strong ability to lead and inspire a team
Demonstrated cross-functional project leadership and commercial acumen, with ability to balance risk with business objectives
Experience in management of and impactful communication with senior stakeholders, effectively communicating complex ideas and projects simply and succinctly
In-depth understanding of the data and privacy issues that commonly arise in the technology and data space, along with ability to quickly learn and grasp the importance of new and emerging issues and manage processes from inception to completion
Strong collaborative, professional approach; able to succeed in and lead diverse, multidisciplinary, multicultural teams
High proficiency in productivity software, and AI platform usage, with a commitment to continuous improvement.
Deadline for applications is 21 November 2025.
Further traits look for:
Alignment with Booking.com's values (Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing).
Curiosity, flexibility, and a creative, pragmatic approach to problem-solving.
Confidence with collaboration.
Ability to influence stakeholders at all levels.
Proactivity, resilience, and a drive to deliver results.
Strong judgment with attention to both the big picture and key details.
Courage to take a stance and make tough decisions.
Team-oriented, self-aware, and a good listener.
Agility in prioritizing and meeting deadlines.
Forward-thinking, with a focus on emerging legal and policy issues.
Why join the Legal & Public Affairs Team now?
This is a pivotal moment in e-commerce and travel, and joining Booking.com's Legal & Public Affairs (LPA) team provides you with opportunities to shape the future. The LPA team plays a key role in enabling Booking.com to become a one-stop solution for all travel-related needs, from accommodation to rental cars, flights and attractions, and beyond. This offers travellers what we like to call the 'connected trip' - enabling them to book every aspect of their travel experience seamlessly through our familiar, easy-to-use website or mobile app. As a member of the LPA team you will partner with the business to navigate complex regulations, build new products, and negotiate key deals-while driving ethical, sustainable growth.
Who we are?
We are an award winning team of around 200 professionals from 36+ nationalities, with lawyers qualified in multiple jurisdictions and non-lawyers specializing in public policy, economics, compliance, and risk. We have been recognised and shortlisted individually and as a team by the Legal 500 GC Powerlist, Assoc. of Corp Counsel, Global Competition Review, The Lawyer GC of the Year (shortlisted), Compliance Week and the Financial Times. We encourage active participation in the industry, with board membership and representation at industry bodies at multiple levels, starting with our Chief Legal & Public Affairs Officer, who is currently ACC President for Europe. We also engage with stakeholders on policy issues impacting travel and tech innovation, including through our new public affairs blog, "A World Worth Experiencing."
As a team, we believe in:
Being integral to decision-making, shaping Booking.com's future.
Supporting Booking's mission to make travel accessible, fostering openness and curiosity.
Offering opportunities for team members to explore new areas or specialize.
Providing holistic, integrated legal and public affairs advice.
Continuously improving Legal Operations, innovating, and sharing best practices.
Learning from mistakes and embracing growth.
Working collaboratively with a sense of humor and enjoying the journey together!
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Inclusion at Booking.com:
Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application process:
Let's go places together: How we Hire
Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.