Manager, Americas IT Support

the productivity within the America's IT (AIT) Organization. The highly visible and hands-on Manager provides strong coordination across Brother International Corporation, its subsadaries, and its parent company based in Japan.

The Manager, Americas IT Support has four major responsibilities which are Financial Planning, Analysis, and Administration, Sourcing and Vendor Management, Compliance Activities, and Data Analysis Support. In addition, The Manager has strong planning and analysis skills and is proficient in Excel, SQL, and/or other data analysis tools.

WHAT YOU'LL DO

Financial Planning, Analysis, & Administration

• Collaborate with the Finance Business Partner in implementing and managing monthly financial management activities with the IT Cost Center owners

• Develop and implement Brother-wide financial management activities and initiatives (e.g., SmartSpend) across the Americas IT leadership team

• Review and meticulously monitor the Americas IT Purchase Order Management and Accrual process with the Cost Center Owners and Finance, ensuring that all spend activities are not only up to date but also accurate

Sourcing & Vendor Management

• Manage RFP and RFI activities between Procurement and Americas IT, providing forward-looking forecasts of planned activities, tracking the status of in-process work, and coordinating the resolution of issues

• Plan, manage, and ensure the execution of appropriate oversight of critical vendors (e.g., Quarterly Business Review with SAP, etc.) with Procurement and required Americas IT participants (e.g., Product Owners, etc.)

• Collaborate with Procurement on key contract events (e.g., Expiration Dates and notice Periods) to allow for efficient negotiations, avoid service disruptions, and achieve desired outcomes

Compliance

• Develop regularly planned activities (e.g., Annual Controls Audit, etc.), purpose-specific actions (e.g., Vendor License Usage Audit, etc.), and other internal and external compliance activities between Vendors, Americas IT, Finance, Compliance, and other Brother teams

• Maintain an annual calendar of crucial planned compliance activities, subsequent actions, and planned events

• Develop the implementation plans of new policies (e.g., Generative Artificial Intelligence Usage Policy, etc.), ensuring ownership by the appropriate Americas IT leadership and visibility to crucial milestones for the Chief Information Officer

IT Related Data Analysis

• Provide analysis support of budget and financial data to support outcomes and ROI-based planning and analysis within AIT

• Create ad-hoc data analyses as the Chief Information Officer directs with data sources that combine financial, Jira / Service Management tickets, and vendor-supplied data sets

ABOUT OUR IDEAL CANDIDATE

Education

• Bachelor's Degree (or equivalent experience) IT, Data Science, Accounting, Legal, Administration Required

Experience

• Minimum 7 years General IT / Business Experience Required

Languages

• Spanish Preferred

• French-Canadian Preferred

Software/Technical Skills

• SQL and/or other data management tools skills Advanced Required

• Microsoft Office Applications (Particularly Excel) Advanced Required

• Tableau Advanced Preferred

• R or Python Intermediate Preferred

• SAP S4 Hana Intermediate Preferred

• Jira Intermediate Preferred

• Ascent ELM Basic Preferred

• Zycus Supplier Management Basic Preferred

Other Skills/Knowledge/Abilities

• Vendor Relationship Management Required

• Project Management Required

• Senior Leadership Communications Required

• Facilitation and Negotiation Required

• Business Analysis Required

• Vendor Invoice Accounting (Accounts Payable) Preferred

ADDITIONAL DETAILS FOR THIS ROLE

This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #LI-Hybrid

• The salary (or hiring) range for this position is $80,000 - $95,000 per year

• Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data

• This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives

• Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2024/guidebook/

WHAT WE OFFER OUR EMPLOYEES

At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us:

• Competitive Compensation: We offer a competitive salary and bonus program to reward your hard work and dedication

• Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match

• Professional Development: We're committed to helping you grow in your career with opportunities for training and development

• Work-Life Balance: We support your well-being with flexible work arrangements and a focus on work-life balance

• Employee Engagement: Join a team that values your contributions and celebrates success together

Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit [2]https://www.brother.com.

Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.