Manager, District Sales, LAC

kplace culture aligned with our core values of being inclusive, collaborative, customer centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning.

The Role at a Glance

The Manager, District Sales, LAC proactively supports the development of sales strategies and business plans, with the goal of expanding Brother sales through distributors, resellers, retailers and ecommerce in Central America and the Caribbean (part of the LAC region). This position manages distributors operating in LAC as well as specific regional direct accounts with best-in-class account management practices. The role will act as a Brother ambassador and will provide sales training to customers across the region, be the project leader in the launch of new products, becoming a market expert with respect to Brother's and competitor products, pricing, trends, etc. and report findings to team management. The Manager, District Sales, LAC works closely with internal teams, regional contractors and leads our customers to build and expand our territory presence, new partner development initiatives, and existing partnerships to deliver growth for Brother. The role will track and manage various promotional/incentive programs to increase sales effectiveness. In addition, this role provides ongoing feedback and makes recommendations that are developed to exceed sales and budget goals for the region.

Key Duties & Responsibilities

Account Management

• Develop strong relationships with distributors and retailers within the defined territory

• Maintain a very high level of customer service and account management, while keeping the best interests of the company in terms of sales and profitability satisfied

• Ensure sales-in, sales-out and inventory levels are in line with business goals and forecast for SOHO, SMB and ES product lines

• Collaborate with in-market contractors to understand past sales performance and align on 6-month rolling forecast.

• Provide timely and accurate sales forecast for Consensus meetings, identify R&Os and communicate back to sales leads

• Identify opportunities for sales growth and execute upon those plans

• Provide feedback to sales and marketing management for strategic decisions

• Develop sales strategies & business plans for continued growth within the market

Product Knowledge & Training

• Become SOHO + ES subject matter expert in regards to product specs, pricing, end-user fit, comparison vs competition and overall market and strategies

• Develop and execute a yearly training calendar for distributors, resellers, contractors and other partners to ensure they understand Brother's value proposition and points of difference

Promotional/Incentive Planning & Implementation

• Coordination of regional program letters for distributors, resellers, Marketplaces/eCommerce, retailers and other alternative channels

• In coordination with Marketing: design and implement channel and end user programs and promotions to generate Sell out

• Track monthly and quarterly performance of customer programs and inform results to sales, marketing and finance for incentive pay-outs

• Develop new programs that align with overall sales objectives and help reach departmental goals

• Stay current with market trends in a rapidly changing environment

Administration & Reporting

• Perform a wide variety of administrative/reporting functions, including but not limited to: preparing meeting agendas, forecasting, market reports, maintaining a proactive calendar, analyzing sales results, reviewing competitive information, planning product transitions, & reviewing internal initiatives

Key Account Management

• Develop and implement sales strategies to achieve revenue targets and maximize profitability amongst all Key Accounts under scope

• Conduct market research and analysis to identify opportunities for growth and to stay abreast of market trends, competitor activities, and consumer preferences

• Collaborate with internal teams such as marketing, sales operations, and finance to develop accurate sales forecasts and strategic plans to meet sales targets

• Develop and execute promotional plans and trade marketing activities to drive product visibility, increase sales, and enhance brand awareness

Other

• Actively manage the special pricing procedures for large opportunities

• Coordinate with key stakeholders to increase our overall contract sales business

• Help manage ASC and ASD service and parts network in the region to ensure Brother AtYourSide customer experience is delivered with excellence

Key Experience & Qualifications

Education

• Bachelor's Degree (or equivalent experience) in Business, Marketing, or a related field

Experience

• 7+ years of Sales experience in a client facing role; experience in the ConsumerProducts / Electronics / Technology market in Latin America, in a Manufacturer, Wholesaler, Retailer, or other Retail/eComm market player

2 years of experience in BMG products: Knowledge of the printer/scanner/labeling market and associated products; knowledge of industry trends and best practices

Languages

• Spanish - Required

Software/Technical Skills

• If selling BMG products: Strong understanding of "computer peripheral" area (e.g. Printer/Fax/MFC products & solutions)

Other Skills, Knowledge, & Abilities

• Ability to maintain positive client relationships

• Ability to increase sales and close on accounts

• Excellent communication and presentation skills (verbal & written)

• Ability to problem solve/think critically through customer issues

• Ability to work collaboratively with internal/external teams

• Ability to quickly assess and define a customer's business needs. Identify processes, competitive issues, pressures, and vendor partnerships

• Ability to lead and embody leadership skills for internal and external colleagues

• Self-starter, innovative, growth oriented. Positive, high-energy leader

• Time management skills and ability to plan, prospect and add new business

• Attention to detail. Strong communication skills (verbal & written)

Compensation & Schedule for This Role

This role will be a remote role. Subject to business needs, employees will travel. #LI-Remote

Base Salary

• The targeted base salary range for this position is $ 85,000.00 - $ 110,000.00 per year.

• Base salary is determined by the education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and alignment with market data.

Additional Compensation

• This position is eligible for a $ 26,000.00 sales bonus in annual total at 100% of target, with the opportunity to achieve above 100% dependent on individual performance and in alignment with company sales and bonus plans.

• This position is also eligible for a 6.86 % bonus at 100% of target, with the opportunity to achieve above 100% dependent on company performance and in alignment with company bonus plans.

• Bonus awards are discretionary and contingent upon individual performance as well as Brother achieving its corporate objectives, in accordance with the applicable bonus plan in effect.

• This position is also eligible for an auto allowance paid monthly in the first pay period of each month. This auto allowance may be used in the employee's sole discretion but is intended toward maintenance of the employee's own vehicle they'll be using for business commuting. This is independent and in addition to the company's Travel & Entertainment policy, which covers mileage reimbursement and additional business travel expenses.

Benefits

• Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401(k), tuition reimbursement, and paid time off. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/

Benefits

We offer a comprehensive benefits package with diverse plan options to meet your family's needs, including health, vision, and dental insurance-all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. To learn more, visit our benefits page: https://careers.brother-usa.com/benefits

Our Mission, Vision, & Culture

Our mission is to live our "at your side" promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed. To learn more about our culture drivers and company culture, visit: https://careers.brother-usa.com/ourculture

About Where We Work

Brother's corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always "at your side" for our customers.

Links to Learn More

To hear more about our business and culture, visit these helpful links:

• Brother's Product Categories:
  https://careers.brother-usa.com/our-products

• Diversity, Equity, and Inclusion (DEI) and Employee Resource Groups (ERGs):
  https://careers.brother-usa.com/employee-resource-groups-diversity

• Corporate Social Responsibility:
  https://careers.brother-usa.com/our-corporate-social-responsibility-sustainability

• Work-Life and Flexibility:
  https://careers.brother-usa.com/lifeatbrother

• Growth and Development:
  https://careers.brother-usa.com/career-development

• Follow us on LinkedIn:
  https://www.linkedin.com/company/brother-usa/

Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.