Senior Director, Risk, Compliance, and Assurance

Brother USA

4.6

(7)

Bridgewater Township, NJ

Why you should apply for a job to Brother USA:

  • 4.6/5 in overall job satisfaction
  • 4.6/5 in supportive management
  • 86% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Brother supports a healthy work-life with benefits like hybrid work, flexible hours, a dress-for-your-day mindset, & Flexible Fridays
  • Our ERGs offer women support, mentorship, and camaraderie, as well as cross-functional networking and leadership opportunities.
  • We provide opportunities for growth and success at every level through both facilitated and on-demand learning & development resources.
  • #JR3292

    Position summary

    kplace culture aligned with our core values of being inclusive, collaborative, customer centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning.

    The Role at a Glance

    The Senior Director, Risk, Compliance and Assurance leads the Company's Ethics & Compliance, Enterprise Risk Management (ERM), Assurance (internal audit and JSOX), Corporate Governance and Sustainability programs across the Americas, including the ongoing identification, evaluation, mitigation, and management of the company's operational and compliance risks and mitigating controls. This position plays a key role to ensure the company's risk & resilience, compliance, audit, governance and sustainability policies, programs, and processes are strategically structured to advance business objectives and proactively mitigate risk, with an emphasis on data analytics, continuous improvement and promoting an internal culture and external value proposition that aligns with the Company's Shared Values and Culture Drivers.

    This role is responsible for regularly reporting to and gaining alignment with the Company's Board of Directors and its Ethics & Governance and Enterprise Risk Management Committees, along with the Ethics Advisory Committees of each subsidiary throughout the Americas and its parent company in Japan. The position is required to successfully influence, advocate, and advance the Company's culture of ethics, compliance and risk appreciation while building strong partnerships with cross-functional stakeholders across the Americas.

    The Senior Director oversees cross functional teams and multiple vendors across diverse geographies and countries, who oversee diverse risk and compliance disciplines, including, without limitation, the company's ethics helpline and investigations process, Code of Conduct, corporate policies and related training, third party risk, forced labor, privacy, business resilience, enterprise risk and insurance.

    Key Duties & Responsibilities

    Ethics and Compliance Program Leadership

    • Partner with the Ethics and Governance and Executive Committees to the Board to strengthen the Company's culture of ethics and compliance

    • Develop, implement and administer engaging and creative training and other communication tools that promote an ethical culture and an understanding of the Ethics and Compliance Program throughout the Americas, accounting for local law and cultural nuances

    • Advise business and support units on a broad range of ethics and compliance issues, and identify creative, compliant solutions to achieve business objectives

    • Oversee and administer the Ethics Helpline and internal investigation process to ensure that reports are appropriately assigned, investigated, and resolved in compliance with internal procedures

    • Continuously assess key compliance risks and partner with the assurance function to ensure that appropriate controls exist and are regularly tested and strengthened

    • Lead and/or collaborate with cross-functional teams in the implementation of diverse compliance programs and efforts including, without limitation, data privacy and protection, third-party risk management, data retention and information management, forced labor and import controls, product regulatory compliance, etc., leveraging subject matter experts and existing or new company systems to build compliant and efficient solutions to complex regulatory challenges

    • Oversee compliance activities at Brother subsidiaries throughout the US, Latin America, and Canada, building upon existing relationships and programs, to ensure effective America's headquarters oversight and engagement

    Enterprise Risk and Governance Program Leadership

    • Collaborate with the Enterprise Risk Management Committee and senior management throughout the business to mature the organization's Enterprise Risk management framework and program, including setting the risk appetite and risk tolerance limits and developing training to promote a sound risk culture

    • Partner with risk owners throughout the organization to develop risk mitigating strategies and Key Risk Indicators to measure and monitor risks and threats to the organization's strategic objectives using leading best practices; these include business leaders, subject matter experts, and senior leadership across the company and its subsidiaries

    • Regularly reassess and re-prioritize enterprise risk, taking into account internal and external trends and activities

    • Closely collaborate with the Internal Audit and JSOX functions to ensure that key organizational risks are understood and accounted for through testing and enhanced controls

    • Lead and facilitate business resilience planning initiatives across the Americas, including business continuity, crisis and incident management development, and activation & management

    • Partner with procurement and business stakeholders to continuously assess and improve the company's third-party risk management program, which integrates and builds upon existing controls and processes and accounts for diverse compliance and enterprise risk such as financial, cyber, trade, operational and human capital

    Internal Audit & JSOX Leadership

    • Redesign and implement a comprehensive Americas internal audit and JSOX strategy, function and practice, adhering to internal and external standards and regulatory requirements and aligning with the organization's enterprise risk framework and appetite

    • Collaborate with senior executives and cross functional stakeholders to develop and monitor KRIs & KPIs to measure and detect control risks and controls, leveraging data and analytics to detect trends and patterns

    • Lead discussions with senior management, Enterprise Risk Committee, BIL's Audit Committee, and the external auditor regarding internal audit plans, activities and findings

    • Provide knowledgeable and objective counsel to executive management and the Audit Committee on key controls for ethics & compliance matters; provide management independent opinions on control effectiveness and consults on the development of policies, procedures and systems

    • Manage a team of internal audit and JSOX professionals, as well as external resources, to set direction and execute against the organization's audit and risk management plans

    Team Leadership

    • Lead a cohesive, high-performing, and collaborative team of risk and compliance professionals, leveraging strengths, driving alignment and performance, and providing regular coaching and development opportunities

    • Closely work with the Finance department to develop and manage the annual budget, regularly monitor spending and purchases, maintain accurate forecasts and expense accruals

    Insurance Leadership

    • Provide strategic oversight of the organization's insurance programs and claims management process, maintaining relationships with the parent company, subsidiaries, and insurance brokers to ensure execution of the most cost-effective and comprehensive coverage

    • Analyze loss information to proactively identify trends and mitigate future losses, as well as develop or improve management and/or loss prevention measures

    • Advise stakeholders throughout the organization so that benefits and restrictions of insurance are understood, and value-added services are utilized when appropriate

    • Review contract insurance language and related negotiation escalations from a loss prevention and enterprise risk management perspective

    Sustainability and ESG Leadership

    • Guide the development of clear targets and metrics to drive the Americas Sustainability strategy in alignment with global targets, governmental regulations and stakeholder expectations, including partnering with and facilitating the development and monitoring of strategic initiatives, key performance indicators and key risk indicators throughout the Company's business and support units

    • Oversee the strategy and execution oversight of the Americas Environmental Management function by setting targets, implementing programs, managing budgets, and monitoring results

    Key Experience & Qualifications

    Education

    • Bachelor's Degree (or equivalent experience) in Business, Accounting, or Finance

    Experience

    12+ years of combined progressive experience spanning the following areas:

    • Risk Management and Compliance experience within a corporate setting

    • Experience working for a global company and managing multi-jurisdictional compliance programs and functions

    • Experience overseeing diverse areas of risk and compliance, including without limitation, internal investigations, anti-corruption/ Foreign Corrupt Practices Act (FCPA), gifts and entertainment, conflicts of interest, privacy and data protection, forced labor, third-party risk management, and cyber risk

    • Experience in risk identification, assessment, and mitigation of material risks, while assisting risk owners (1st line of defense) with development of controls

    • Experience in a leadership position

    Other Skills, Knowledge, & Abilities

    • Significant expertise/knowledge in conducting enterprise risk assessments and applying risk management frameworks, preferably with a background in the COSO Enterprise Risk Management integrated framework

    • Skilled as a strong communicator - can flex communications according to audience and subject matter (knows how to communicate what is important, why it is important, impact to the business, etc. to an audience that does not have the depth of risk experience)

    • Exceptional organizational awareness; ability to effectively balance institutional culture and readiness with regard to approaching to policy and program development and implementation

    • Strong decision-making skills; ability to take ownership, navigating through complex issues and delivering results in a leadership role

    • Knowledge of Business/financial acumen/understanding, translating risks into quantitative business impact

    • Well-organized problem solver and change agent who can multi-task with ease, navigate ambiguity, and drive for results

    • Strong ability to present to and influence key stakeholders and find synergies to drive communication/collaboration at multiple organization levels within and across functional units and geographies

    • Ability to manage and lead teams; strong leadership/managerial skills and ability motivate and coach other staff

    • Global business acumen

    • Strong knowledge and understanding of risk and controls

    • Knowledge and understanding of Compliance program management

    • Knowledge of Internal investigations management expertise

    Additional Knowledge, Skills, and Experience - Preferred But Not Required

    • Master's Degree (or equivalent experience) in Business, Accounting, or Finance - Preferred

    • Juris Doctorate (Law) - Preferred

    • 10+ years of experience building and maturing new enterprise risk and compliance functions - Preferred

    • 5+ years of experience in forensic accounting or auditing - Preferred

    • Enterprise Risk Management (ERM) Certification- Preferred

    • Committee of Sponsoring Organizations (COSO) Certification - Preferred

    • Spanish - Preferred

    • Portuguese - Preferred

    • Knowledge of Corporate Insurance - Preferred

    • An entrepreneurial mentality: ability to roll up one's sleeves and do what is necessary to meet goals - Preferred

    Compensation & Schedule for This Role

    This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #LI-Hybrid

    • The salary (or hiring) range for this position is $ 190,000 - $ 220,000 per year

    • Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data

    • This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives

    • Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/

    Benefits

    We offer a comprehensive benefits package with diverse plan options to meet your family's needs, including health, vision, and dental insurance-all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. To learn more, visit our benefits page: https://careers.brother-usa.com/benefits

    Our Mission, Vision, & Culture

    Our mission is to live our "at your side" promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed. To learn more about our culture drivers and company culture, visit: https://careers.brother-usa.com/ourculture

    About Where We Work

    Brother's corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always "at your side" for our customers.

    Links to Learn More

    To hear more about our business and culture, visit these helpful links:

    Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.

    Why you should apply for a job to Brother USA:

  • 4.6/5 in overall job satisfaction
  • 4.6/5 in supportive management
  • 86% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Brother supports a healthy work-life with benefits like hybrid work, flexible hours, a dress-for-your-day mindset, & Flexible Fridays
  • Our ERGs offer women support, mentorship, and camaraderie, as well as cross-functional networking and leadership opportunities.
  • We provide opportunities for growth and success at every level through both facilitated and on-demand learning & development resources.