Senior Manager, Distribution Operations

sociated with the largest distribution center in the Brother distribution network. This role is the primary owner of the relationship with our local Third-Party Logistics (3PL) provider's management team ensuring that we establish and maintain a safe work environment while ensuring that efficiency, safety, quality, cost and productivity goals are achieved. This position creates an environment of collaboration and respect among the various departments such as Corporate Finance, Information Technology (IT) and Transportation to drive overall supply chain excellence throughout the delivery process.

WHAT YOU'LL DO

Distribution Management:

• Lead, support and drive results through the Third Party Logistics (3PL) provider

• Manage the relationship with the 3PL with daily meetings with our 3PL distribution partners

• Oversee the performance of the distribution center, both inbound and outbound processes

• Ensure exceptional outcomes and Key Performance Indicators (KPI's) to drive continuous improvement and align with overall corporate performance requirements by playing a key operational role in promoting actions and making investments

• Ensure that order fulfillment and shipping meet customer service objectives and business plan

• Manage all distribution functions and allocate internal and external resources to meet service level agreements and customer service objectives through 3PL Management

Inventory Operations:

• Ensure the warehouse management system to SAP system is accurate, monitor and report on any unexpected results found in analysis, and investigate root cause for any discrepancies and work with cross functional team members to resolve

• Maintain optimal storage of product to meet operational needs

• Identify scrap or transfer opportunities to optimize and balance among business divisions and distribution facilities

• Review receiving activities to ensure accurate inventory receipt and put away and report discrepancies to appropriate personnel following up where necessary to correct

• Maintain and review report discrepancies to appropriate personnel following up where necessary to correct

• Maintain and review reports for items shipped short to the end customers, determine root cause analysis, and assist with implementation of solutions

• Monitor and report any shipments which do not post goods issue and report to appropriate personnel for direction and disposition

Strategic Direction:

• Create and recommend strategic plans and prepare complete action plans for the performance improvement and cost reduction of distribution activities

• Implement production, productivity, quality and customer-service standards as defined in the contract with the 3PL

• Complete performance audits of the 3PL's performance and identify performance trends and create plans to correct the performance issues

• Communicate with the Director, National Operations on all aspects of operations, including any issues that may affect the success of the facility or impact to customer deliverable

• Communicate and collaborate with leadership on critical issues impacting production and the workforce

Distribution Operations Systems:

• Determine product handling and storage requirements

• Develop, implement, enforce and evaluate policies and procedures as defined in the Standard Operation Procedure (SOP) and the 3PL contract

ABOUT OUR IDEAL CANDIDATE

Education

• Bachelor's Degree (or equivalent experience) Supply Chain Management, Business or Engineering Required

Experience

Minimum 8 years

• Managing operations in a fast-paced distribution center and leading large multi-million dollar projects Required

Software/Technical Skills

• Warehouse Management System (WMS) Intermediate Required

• Microsoft Office Suite (Word, Excel and PowerPoint) Intermediate Required

• SAP Order Management experience Intermediate Required

Other Skills/Knowledge/Abilities

• Working knowledge of Truckload, Less than Truckload (LTL) and Parcel transit process Required

• Project management and large project oversight experience Required

• Ability to successfully work with people at all levels of the organization Required

• Excellent verbal and written communication skills Required

ADDITIONAL DETAILS FOR THIS ROLE

This role will be an onsite role. #LI-Onsite

• The salary (or hiring) range for this position is $105,000 - $125,000 per year

• Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data

• This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives

• Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2024/guidebook/

WHAT WE OFFER OUR EMPLOYEES

At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us:

• Competitive Compensation: We offer a competitive salary and bonus program to reward your hard work and dedication

• Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match

• Professional Development: We're committed to helping you grow in your career with opportunities for training and development

• Work-Life Balance: We support your well-being with flexible work arrangements and a focus on work-life balance

• Employee Engagement: Join a team that values your contributions and celebrates success together

Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit [2]https://www.brother.com.

Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.