Senior Manager - IT Business Partner (Enterprise Operations)

esponsible for helping to align business strategies with technology to achieve the desired organizational outcomes and finding sustainable solutions that meet business stakeholder needs.

This is a highly important position that demands the leader to understand how the business creates value. They serve as a crucial connection between strategy and execution. The Senior Manager's main responsibility is to develop and manage capability roadmaps with the collaboration of business stakeholders to achieve specific desired business outcomes and strategic objectives. Moreover, this role requires effective and consistent communication with stakeholders and cross-functional relationship management skills. The Senior Manager is accountable for prioritizing cross-functional project portfolios and enhancement backlogs to inform product roadmaps and ensure that IT resources are utilized efficiently to execute projects on time and within budget.

The individual holding this role is responsible for escalating issues and driving consensus among various stakeholder groups within the Business and IT organizations. Developing and maintaining solid relationships with key stakeholders is a crucial position requirement.

In this role, the Senior Manager will:

• Develop and continuously improve capability roadmaps in collaboration with business stakeholders to inform Product Roadmaps and IT resourcing needs to meet business objectives.

• Help the business identify technology opportunities to optimize or transform business operations; gain efficiencies through automation or other reduction of non-value add activities.

• Aid the Business Analysts in documenting the impacts of new strategies on people, processes, and technology to ensure successful technology implementation and adoption.

• Be responsible for the communication, reporting, and leading meetings to ensure business stakeholders are aligned and projects and enhancements progress to plan.

In this role, the Senior Manager, IT Business Partner, will oversee and manage relationships within Enterprise Operations, which includes OTC, PTP, RTR, and IBP (integrated business planning.)

WHAT YOU'LL DO

Creation, Management, and Execution of Capability Roadmap

• Own the creation, management, and execution of capability roadmaps in collaboration with business stakeholders

• Collaborate with business stakeholders develop multi-year roadmaps outlining distinct projects and enhancement requirements to achieve goals and produce value for the business.

• Help guide business stakeholders on the best way to sequence capabilities to ensure business value is achieved when and as expected.

• Work with business analysts to document potential impacts of change and create content to aid socialization to ensure that these impacts are well understood when planning projects and/or enhancements. This will help in the execution phase to ensure proper adoption and that the expected business value is achieved.

• In collaboration with Business Analysts, ensure business requirements are documented appropriately so that technical requirements are easily understood

Relationship Management

• Create content to help drive consensus among key stakeholders and delivery teams, including EPMO, architecture, engineering, and product management organizations.

• Provide reporting, in a concise, informative manner to ensure business stakeholders are up to date on status of projects and enhancements and to enable them to make informed decisions

• Identify what is needed to have productive conversations and motivate team members to execute tasks.

• Collaborate often with Business Stakeholders, EPMO, Data Enablement, and internal IT teams to remove blockers and resolve issues

Portfolio Management, Prioritization with Business of Roadmap Items, Drive Business Alignment

• Own Prioritization of Projects and Enhancements, in your specific area driving cross-functional product owner alignment where needed.

• Manage the backlog of enhancements.

• Collaborate with Portfolio manager, product owners, and engineering to ensure IT Supply can meet IT Demand

• Collaborate with the Portfolio Manager, Finance to ensure projects and enhancements are planned appropriately and tracking to budget

ABOUT OUR IDEAL CANDIDATE

Education

• Bachelor's Degree (or equivalent experience) in Finance, Business Operations, Information Technology, or related field - Preferred

8+ Years of Experience Spanning the Following Areas:

• Managing Capability Maps for complex, multi-divisional, and global companies

• Successfully delivering high-quality solutions in complex environments

• Driving consensus in cross-functional teams with conflicting priorities

• Understanding end-to-end business processes within Finance, Operations, Planning, and Order Management

Languages

• Spanish, French, & Portuguese - Preferred (none required)

Software/Technical Skills

• Knowledge of business capability modeling and associated tools

• ERP/WMS systems knowledge

• Blue Yonder - Preferred

Other Skills, Knowledge, & Abilities

• Effective leadership skills

• Strong collaboration skills and ability to effectively influence others to achieve results

• Ability to partner effectively with the business to find the right tech solution to enable end-to-end processes

• Strong communication skills in verbal, written, and visual formats, tailored to meet audience needs

• Ability to document & communicate value generated from the new capabilities

• Ability to translate complex concepts and transform them into actionable recommendations that resonate with business stakeholders

• Knowledge of end-to-end process modeling and/or enterprise architecture and associated tools - Preferred

ADDITIONAL DETAILS FOR THIS ROLE

This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #LI-Hybrid

• The salary (or hiring) range for this position is $150,000 - $170,000 per year

• Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data

• This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives

• Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/

WHAT WE OFFER OUR EMPLOYEES

At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us:

• Competitive Compensation: We offer a competitive salary and bonus program to reward your hard work and dedication

• Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match

• Professional Development: We're committed to helping you grow in your career with opportunities for training and development

• Work-Life Balance: We support your well-being with flexible work arrangements and a focus on work-life balance

• Employee Engagement: Join a team that values your contributions and celebrates success together

Learn more about our benefits: https://careers.brother-usa.com/benefits

Learn more about life at Brother: https://careers.brother-usa.com/lifeatbrother

Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit [2]https://www.brother.com.

Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.