Facilities Manager II

agement _ Managing vendors along with pre-designated SPOC`s to ensure 100% uptime in service. Also responsible for building back up for key vendors to handle emergencies.

• Team Management _ Building an efficient & motivated team that is willing to stretch the limit and deliver a 100% _ Team work, training & development. Ensure fair appraisal mechanism.

Specific Job Roles - Facilities Services

Quality & High-Performance Delivery for all Facilities soft services & employee touchpoints.

Physical Security and Safety

• Ensure safe and secure work environment, compliance with health and safety policies.

• Employee Safety , Physical Security and Infrastructure / Asset security .

Food & Beverage Services Operations & Event Management

• Lead, Innovate and Manage complete Café Operations with best service standards, Innovate and create memorable Experiences, Team performance, Inventory and Supplies, Contract terms /Annual Negotiations / Amendments, Statutory compliances.

• Manage and deliver high quality special Events / Annual Events / Offshore arrangements and Logistics / Inhouse Trainings/ Sales Events / Internal & External Conferences /Management Outings or other Important Technical or Client Events /Meetings.

Janitorial Services

• Top notch Housekeeping Service Standards, Team performance, Inventory and Supplies.

• Contract agreement terms and Wage amendments, Statutory compliances, Special and Rare cleaning tasks, Project support.

Other Facilities and Admin services - Effectively Manage other Facilities related services like Horticulture management, Pest Control services, Pantry and Floor services, Printers, Business Unit specific requirements for Employees Employee Transport Services - Manage efficient and optimal transport fleet for employee transportation (Home - Office- Home transfers) if applicable. Travel services - Effectively manage Travel services partner and ensure smooth services to employees for all International / Domestic Travel requirements - Air/Train Tickets/Road Transportation, Visa and Relocation Services. Visitor Logistics - Manage visitor logistics for overseas/Domestic Employees visiting offices / Client Visits or Govt inspections / Visits to office premises. Green Initiatives - Enhance and promote Green Initiatives in line with the ESG Objectives. Employee Engagement - Support Employee activities committee and manage logistics for all internal / External employee / Sales teams events. Wellness Initiatives - Manage and Support Wellness Activities - Ergonomics, Medical Camps. Emergency Response Plan - Design, Implement and Keep Ready 247365 Emergency Response Plan by Facilities for various Emergency scenarios like Fire/Earthquake/Floods/Civil Disturbance/Pandemic etc. Conduct annual Fire Drills and maintain records for compliances. Projects Support - Post Project completion, setup and mobilization of teams for efficiently run facilities in any new building/premise.

General Responsibilities of FM:

• Responsible for managing & maintaining a top-class infrastructure.

• Create a responsive environment within the department with the objective of being highly customer centric and driver to meet internal deadlines _ quick TAT on 99% of pending issues.

• Initiate regular team meetings to share relevant information, seek inputs, and resolve issues among team members and for the department at large.

• Reduce wastage and bring about efficiencies within the department _ work towards cost savings on budget.

• Carry out inspections of the facilities to identify and resolve issues

• Coach, mentor, train and develop Facilities team to meet current/future business requirements

• Forecast AOP and maintain expenses as per allocated Budgets/AOP

• Forecast and Plan Capital expenditure for next year in coordination with E&M.

• Track SLA and KPI of vendor partners, build an upkeep long term relationship with contractors and service providers

• Develop a strong vendor base and work towards maximizing value. Also, build adequate back-ups for core deliverables in order to achieve a 99.9% uptime.

• Automation - Target maximum automation of Facilities services for data based, trendier results.

Requirements:

HM with 15+ years of experience.
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