IT - Sr Staff Systems Engineer - Data Center

tive monitoring, maintenance coordination, and incident management.

• Serve as escalation point for operational incidents and drive root cause analysis (RCA) and corrective actions.

• Manage preventive maintenance schedules and ensure minimal operational disruption.

• Oversee rack & stack activities, structured cabling, power circuit installations, and IT equipment onboarding.

• Support high-density rack deployments (25kW-75kW+) including CPU and GPU infrastructure.

• Coordinate infrastructure expansions and system upgrades while maintaining production stability.

• Validate power and cooling readiness prior to IT deployments in coordination with facilities teams.

• Support Linux/Unix environments including OS provisioning, patch management, access control, and performance monitoring.

• Assist in server provisioning, firmware updates, and bare-metal bring-up (iDRAC/iLO/IPMI configuration).

• Troubleshoot system-level performance issues involving CPU, memory, disk, and I/O.

• Coordinate deployment and maintenance of data center network infrastructure including TOR switches, optics, cross-connects, and carrier circuits.

• Partner with network engineering teams to ensure reliable internal and customer connectivity.

• Support connectivity turn-ups and network troubleshooting within colocation environments.

• Manage colocation services including power provisioning, connectivity setup, and customer move-ins.

• Oversee vendor and maintenance contracts to ensure SLA compliance and performance standards.

• Coordinate with Sales Engineering, Facilities, and Network teams for seamless service delivery.

• Lead change management processes including review and approval of Method of Procedures (MOPs).

• Develop and maintain standard operating procedures (SOPs) and operational runbooks.

• Ensure compliance with corporate policies, industry standards, and audit requirements.

Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.
• 10-15+ years of experience in IT data center operations.
• Strong hands-on experience with Linux/Unix systems in production environments.
• Solid understanding of data center networking fundamentals.

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