Sr Credit & Collections Specialist

ublin office.

Reports to: Sr Manager, Credit & Collections.

Job Overview:

Conduct timely credit and collection activities in EMEA, covering territories such as France, Netherlands, Italy, and Ireland. Ensure prompt collections to meet ledger targets for aged profiles, managing multi-million-dollar transactions. Build and maintain relationships with Key Account Managers, Directors, and Customers.

Job Responsibilities:

• Monitor and manage outstanding balances, ensuring timely collection of overdue payments.

• Follow up on outstanding debts, negotiate and implement payment plans for customers encountering financial difficulties.

• Reconcile customer accounts, ensuring all payments are accurately allocated in the High-Radius system.

• Efficiently investigate and resolve payment discrepancies and customer queries.

• Collaborate closely with sales and team members to address credit-related issues.

• Maintain accurate and up-to-date customer AP contact details and account records in the High-Radius system.

• Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the Accounts Receivable ledger.

• Cash receipt posting in the High-Radius system - Coordinate with the Treasury team to ensure correct application of all receipts, achieving a zero-credit balance at the end of the quarter.

• License Key extensions - Manage customer access to licenses via the EDA on tap system, aligning with customer payment habits.

• Prepare Cash Flow Forecasts for portfolios, examining existing billings and future billings for all order types and assessing the expected collection date.

• Ensure compliance with company credit policies and procedures.

• Manage all credit limit adjustments required for order flow.

• Conduct cash forecasting, bad debt, and DSO reporting as needed.

• Participate in occasional project work.

Job Qualifications:

• Minimum of 5 years' experience in credit and collection analysis.

• Experience in cash forecasting and bad debt reporting.

• Fluency in written and spoken French and English.

• Ability to work independently.

• Detail-oriented, well-organized, and methodical.

• Proficiency in Excel reporting.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

Additional Skills/Preferences:

• Experience with Salesforce and SAP is preferred.

• A degree or diploma in Finance is preferred.

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