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ifecycle by addressing stakeholder needs, documenting requirements, managing development progress and testing delivered solutions. The Enterprise Analytics team at CCC works with each of CCC's business verticals to drive product adoption and improve customer outcomes by turning data into actionable business information.
Key Responsibilities:
Translates high level business requirements into functional specifications for development team
Works with business stakeholders and technical teams to analyze, document, and deliver complex product requirements
Creates requirements documents, use cases, workflow diagrams, test scripts, product manuals, and other related documentation
Analyzes data from source systems to understand business opportunities and processes
Partners with UI and UX specialist to define product interface and user experience
Develops quality assurance and testing guidelines for new software implementation and product enhancements
Coordinates user acceptance testing with customer stakeholders
Performs system testing as needed for new products and production fixes
Demonstrates product features to internal stakeholders to gain feedback, drive feature prioritization and communicate value of the product
Requirements:
Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field
3+ years of relevant business and data analysis experience
Experience with databases including pulling reports using SQL and manipulating data outputs
Experience with data visualization tools (Tableau preferred, Power BI) to visualize information and share insights with stakeholders
Excellent written communication skills - documentation, presentations, and flowcharts
Excellent verbal communication skills - communicate w/business partners, internal audiences, technical analysts, developers, and other cross functional staff
Business requirements authoring/management, use case authoring, workflow diagramming, data dictionary authoring
Understanding of the software development life cycle, agile methodologies and iterative product design
Working knowledge of all aspects of Microsoft Office suite of products
Python experience preferred
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here.