Director, Category Management - Vet Success

and we are looking for an inspirational leader and builder who can build the strategy for and deliver results against Chewy's clinic engagement model. Working closely with Chewy Health leadership, this leader will be responsible for defining and refining the business models and go-to-market strategies for our vet-facing healthcare services portfolio, defining and managing pricing strategies for our services, identifying new growth opportunities for the business and translating them into actionable operating plans, and managing the P&L for the business.

Additionally, this leader will own developing strategies and capabilities to enable vet partnerships & engagement at scale, and working closely with technology and operations partners to continuously drive innovation for the organization.

What You'll Do:

• Own the P&L for our vet-facing B2B services and manage the key inputs to the business to ensure we are delivering on our plans.

• Develop and implement strategies and tactics for building the user base of our veterinarian facing (B2B) services, including the targeting, sales & onboarding, and pricing strategies for large, multi-clinic groups down to independently owned and operated clinics

• Develop short term and long term goals of the B2B Healthcare services

• Lead & develop new services and offerings to drive increased value to both veterinarians and Chewy

• Partner with Product and Tech leaders to develop a vision and roadmap for tools and automation to scale sales and support capabilities in the organization

• Work in conjunction with Chewy Health leadership to engage and negotiate high stakes opportunities across complex partnerships and key accounts, such as: Veterinary Corporate Groups, Buying Groups, Veterinarian Service Providers, manufacturers, etc.

• Lead, develop and eventually expand a large team encompassing strategic account management, clinic engagement and category management

• Collaborate with cross-functional partners across businesses to implement and execute these strategies effectively.

What You'll Need:

• 12+ years in technology services/SaaS, eCommerce marketplace or related industries (B2B or B2C) with experience in, but not limited to: sales/account management, product management, category management, business development, financial analysis and marketing.

• 10+ years of leadership experience

• Having been the sole P&L owner of an important business and/or big product unit

• Experienced with owning and growing large-size and complex businesses at high growth rate

• Demonstrated ability to launch and rapidly scale new business ventures

• Demonstrated success in managing full-lifecycle, complex sales with large organizations

• Broad knowledge of sales/CRM technologies and best practices (Salesforce, etc.)

• Ability to synthesize large quantities of and complex data into usable/actionable information

• Track record of taking ownership and driving results in a data-driven, fast-paced environment

• Experience with financial analysis and modeling

• Entrepreneurial mindset

• Position requires some travel

Bonus:

• History of selling into or partnering with large and small veterinary OR medical practices in the US

• Experience with launching new technology products/services to veterinary clinics OR medical practices

• Strong understanding of the overall pet care industry and recent trends

• In depth experience and understanding of the veterinary profession in the US

The base salary range for this role is $170,500 - $297,500.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

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