Operations Labor Analyst

xternal regulations; partner with Field Operations Leaders to evaluate and correct any identified issues.

• Manage shift differential pay programs, including implementation, testing, and performance tracking; ensure program alignment with labor demand and operational goals.

• Collaborate with Finance to forecast and budget average hourly pay rates at a location level.

• Partner with the Compensation team to analyze, validate, and track competitive field wage rates. Administer the starting wage program (setting rates and reviewing off-cycle requests).

• Track and forecast field headcount and turnover rates.

• Create and maintain headcount targets (Team Member and Management) to support ideal staffing levels, structure, and operational efficiency.

• Develop, run, and monitor incentive programs focused on achieving theatre specific operational goals (e.g., guest satisfaction, concession/merchandise sales, attendance growth).

• Partner with Finance in the calculation and validation of theatre-level bonus payouts.

• Provide insights into the drivers of labor cost trends and variances across locations.

Requirements:

• Bachelor's Degree in Business, Finance, Data Analytics, Human Resources, or related field

• 2-5 years of experience in labor analytics, workforce planning, or compensation analysis - preferably in retail, hospitality, or entertainment

• Strong proficiency in Excel, data analysis and AI tools (e.g., Power BI, Tableau, SQL, CoPilot).

• Ability to analyze and interpret data; Strong quantitative, analytical skills with attention to detail and accuracy.

• Ability to organize material, analyze a wide variety of facts, and develop appropriate recommendations to be given to leadership teams.

• Excellent communication and collaboration skills across cross-functional teams and leadership.

• Ability to create Ad Hoc reporting

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

• Employee Discount

• 401(k) Matching*

• Growth Opportunities

• Education Assistance*

• Health Benefits*

• Parental Leave*

• Paid Time Off*

• Daily Pay*

• Free Movies*

• Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cinemark is an Equal Opportunity Employer