Enrollment Services Supervisor

Supervises, leads, and manages staff, which includes prioritizing, and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy, and safe working environment; and, making hiring, termination, and disciplinary recommendations.

• Oversee the day-to-day operations of enrollment services, including processing applications, registrations, and financial aid applications.

• Develop and implement enrollment procedures, policies, and guidelines to streamline processes and enhance efficiency.

• Provide guidance and support to staff and students regarding enrollment procedures, academic requirements, and financial aid options.

• Collaborate with academic departments, financial aid offices, and other campus stakeholders to ensure seamless coordination of enrollment services.

• Monitor enrollment trends, analyze data, and generate reports to inform decision-making and support strategic planning initiatives.

• Ensure compliance with federal, state, and institutional regulations governing enrollment services, including privacy and confidentiality standards.

• Implement student success initiatives and interventions to support retention and persistence efforts.

• Foster a customer-focused environment by providing responsive and supportive services to students, faculty, and staff.

• Stay abreast of industry trends, best practices, and emerging technologies in enrollment management and student services.

• Represent the enrollment services department in campus committees, meetings, and events as required.

• Performs other related duties of a similar nature and level as assigned.

Minimum Qualifications:

• Bachelor's degree OR Associate's degree

• AND

• Three (3) to five (5) years related experience

• AND

• One (1) year experience with ERP/SIS systems such as Banner

• Experience in supervision, leadership, or managerial role is preferred

Preferences

• Best Consideration 8/8/2025

• Shift Monday-Thursday 10 am-7 pm, Friday 8 am-5 pm

• Resume and Cover letter needed for the application to be considered complete

• Preferences:

• 1 year of Admission and Registration experience

EEO STATEMENT:

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.