Technical Support Technician

d and server based application software; and performs desktop computer systems.

• Utilizes service management system tools to maintain accurate records of work

• Performs other related duties of a similar nature and level as assigned.

• Employees are required to comply with safety regulations, procedures, protocols, OSHA standards, and wear personal protective gear if required.

Minimum Qualifications:

• Associates Degree in a related field and one (1) years of related experience in the operation and/or maintenance of audio-visual equipment.

OR

• High school diploma or GED and successful completion of post-secondary education coursework in computer science, information technology or related field, and one (1) year of directly related experience, including customer service experience.

• Upon successful completion of Associates Degree in MIS or a related field and three (3) years of related experience, Technical Support Technician employees are automatically considered for reassignment into a Technical Support Specialist position.

Preferences:

• 1+ year(s) of experience in audio-visual technology.

Best Consideration Date 1/31/2025

Posting Close Date: 1/31/2025

EEO STATEMENT:

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.