Senior Manager, Global Total Rewards Administration

• Accountable for people management including fostering a collaborative and inclusive work environment, developing team members, and managing performance.

• Accountable for the day-to-day execution by their team of TR operations as assigned including base salary, variable compensation, benefits, share plan delivery and recognition.

• Ensure accurate data entry and maintenance within HR systems and other relevant platforms.

• Coordinate with TR Operational Effectiveness Directors to identify and implement process improvements and automation of manual work.

• Work with other team managers and Senior Managers to allocate resources as appropriate to ensure all global TR administration work is completed with excellence.

• Has accountability for ongoing activities, may lead processes or project steps within a broader project

• Conduct reporting and data analysis to support compensation and benefits decision-making.

• Work across TR Operations to support global delivery, and to identify opportunities to grow and develop their direct reports.

• Develop and generate reports on TR metrics as required by partners and customers.

• Identify trends and provide insights to support strategic initiatives and continuous improvement - sharing ideas across the team to generate improved best practices globally.

• Identify and analyze process outliers and issues through comprehensive reviews of data. Collaborate with cross-functional teams to determine root causes and implement corrective actions within standard operating procedures, continuously enhancing our best practices.

• Collaborate with leaders on Payroll team to make sure compensation, benefits and time & attendance related data are smoothly processed via payroll inputs. Responsible to ensure Pre-Payroll input are timely and accurate, including but not limited to new hires, leavers, health/life insurance inputs, salary changes, etc.

• Suggest actions that can improve current total rewards processes, follow legislation changes in assigned countries, share insights, and take part in projects and activities related to Operation Excellence.

• Support audits and compliance reviews by providing accurate and timely information.

• Identify opportunities for process enhancements to improve the efficiency and effectiveness of total rewards programs.

• Implement best practices and streamline workflows to optimize total rewards operations.

• Provide guidance and support to HR teams and employees regarding total rewards programs and processes.

• Ensure process documentation and training materials are maintained and up to date for total rewards processes.

• Coordinate with external vendors to ensure smooth delivery of benefits and other total rewards services.

• Oversee vendor delivery (as assigned) and monitor performance against agreed-upon service levels. Escalate to senior leadership if delivery failures are not being properly addressed.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.

• Demonstrated commitment to ethical practices and integrity in previous roles.

• Strong analytical skills and attention to detail.

• Proficiency in data analysis and reporting tools, including Excel and other relevant software.

• Demonstrated organization skills, ability to meet deadlines, and teamwork.

• Excellent communication and interpersonal skills with an emphasis on honesty and transparency.

• Ability to work in a fast-paced, global environment.

• Knowledge of Retirement principles and practices.

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