Billing Analyst, Shared Services

tes duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.

• R2R (Record-to-Report): Enables robust financial reporting and accounting.

• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.

• Center of Excellence: Drives innovation and continuous improvement.

• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

• Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities

• Sustain a culture of continuous improvement for billing processes.

• Perform tasks assigned by the Billing Supervisor/Billing Manager.

• Demonstrate outstanding customer service.

• Adhere to billing controls and key operational management controls.

• Follow Billing sub-team and SSC team policies, procedures, and controls.

• Coordinate with teams at various localized operating companies.

• Create and distribute customer invoices.

• Review invoices to ensure billing accuracy.

• Perform billing and reconciliations in SAP.

• Analyze billing data to identify trends, inefficiencies, or errors that could impact revenue.

• Support billing inquiries from customers.

• Complete billing reporting with high accuracy and attention to detail.

• Complete related duties and responsibilities as assigned.

Qualifications

• Bachelor's degree or equivalent work experience.

• Previous work experience and customer service experience preferred.

• Strong written and verbal communication skills (English).

• Strong customer service focus.

• Proficiency in Microsoft Office (Excel, Word, Outlook).

• Strong analytical and problem-solving skills.

• Strong organizational skills with attention to detail.

• Ability to navigate competing priorities and work collaboratively in high-performing teams.

Physical Requirements

• Ability to communicate by telephone and in person.

• Ability to use a computer for word processing, email, and document preparation.

• May require extended periods of sitting.

Work Environment

• Normal office working conditions with a quiet noise level.

• Hybrid role with flexible work options, requiring some in-person presence.

• If you are a motivated individual with a strong focus on customer service and a keen eye for detail, we encourage you to apply for this exciting opportunity.

What CRH Offers You

• Highly competitive base pay

• Comprehensive medical, dental and disability benefits programs

• Group retirement savings program

• Health and wellness programs

• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability