Scale Operator

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CRH Canada is proud to be a part of CRH, a global leader in building materials solutions. For the past 100 years, we have been developing innovative solutions to build the cities of tomorrow. Globally, CRH employs 80,000 people at 4,000 operating locations in 28 countries and has market leadership positions in both North America and Europe.

Why work with us?

• A global leader in construction services and materials

• Rewarding career development in Canada and Internationally

• Group Medical, Extended Health and Dental Plan

• Pension Plan

• Weekly payroll

• Discounts on gym membership, telecommunications and home and auto insurance

Overview:

Reporting to the Team Lead, Logistics, the Scale Operator plays a vital role in ensuring accurate and timely processing of truck transactions and customer orders. This position is responsible for scaling trucks, entering orders into the system, maintaining dispatch records, and supporting communication between internal teams such as Sales, Quality Control, and Production. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced environment. They demonstrate strong organizational skills, a collaborative mindset, and a commitment to safety and operational efficiency.

Position Responsibilities:

• Coordinate dispatch operations, including vehicle tare, ticketing, and truck scaling, while monitoring on-time deliveries.

• Maintain effective communication with loader operators and quality assurance to manage yard logistics and material flow.

• Provide customer service support, handling inquiries and redirecting them appropriately.

• Perform administrative tasks, such as maintaining tracking sheets, auditing tickets, and supporting billing accuracy.

• Ensure compliance with safety protocols, including PPE usage and reporting violations.

• Support multiple locations, including remote dispatch operations and on-site coverage when needed.

Position Requirements:

• Proven experience in order processing and data entry, preferably using ERP platforms.

• Strong dispatching skills, including truck scaling, vehicle ticketing, and coordination of on-time deliveries.

• Excellent communication skills for coordinating with yard staff, loader operators, and quality assurance teams.

• Ability to handle customer inquiries professionally and redirect as needed.

• Detail-oriented with experience in administrative tasks such as tracking, auditing, and billing accuracy.

• Knowledge of workplace safety standards, including PPE compliance and incident reporting.

• Flexibility to support multiple locations, including remote dispatch operations and occasional travel.

This job posting reflects an existing vacancy. Details will be clarified during the recruitment process, if selected.

CRH Canada, does not directly use artificial intelligence to screen, assess or select applicants. However, CRH Canada, does use Indeed.com to publicly advertise this posting and Indeed.com does use artificial intelligence as part of the screening process. More information about how Indeed.com uses artificial intelligence in their process can be found here: How Indeed Uses AI: Employer Tools and Responsible Use

CRH Canada recognizes Canada's diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.

Visit our website for more information: http://https://www.crhcanada.com