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Customer Service Advisor

Cummins

4.3

(41)

Scoresby, Australia

Why you should apply for a job to Cummins:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023
  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.

    • #R-CBA22B75579449B9AF9382C65034DF64

    Position summary

    d emails

    • Assisting with parts interpretation and the provision of required parts

    • Advise on part suitability and talk your customers through the best solution for the job

    • Orders and quotes received and processed in a timely manner

    RESPONSIBILITIES

    To be successful in this role you will need the following:

    • Customer service experience is essential

    • Parts interpreter or automotive knowledge is advantageous

    • Adaptability to new software and processes - Salesforce experience an advantage!

    • Able to prioritise complex tasks and troubleshoot

    • Available for In Office with Flexibility

    QUALIFICATIONS

    0.6 Part Time Position. The Parts Advisor role within the CSC is a business critical, customer facing role that enables Parts transactions through Phone calls, Email enquiries and E-commerce portals.

    Job Service

    Organization Cummins Inc.

    Role Category On-site with Flexibility

    Job Type Office

    ReqID 2423116

    Relocation Package No

    100% On-Site No

    Why you should apply for a job to Cummins:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023
  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.