Inside Sales Coordinator - Level III

ompile budgetary quotes for a range of job complexities ensures customers receive timely and precise information, which supports informed decision-making.

• Supporting Strategic Decisions: By participating in customer visits and making decisions in ambiguous situations, you'll provide critical on-the-ground insights that shape sales strategies.

• Ensuring Order Accuracy: Your role in processing orders and managing documentation like acknowledgements and shipping notices helps maintain order integrity and customer confidence.

• Proactively Resolving Issues: By identifying and addressing order or inventory issues early, and escalating when needed, you'll minimize disruptions and maintain strong customer relationships.

• Driving Retail Sales Support: Your active support across all branch personnel and retail sales tasks ensures a cohesive team effort, boosting overall sales performance and customer service quality.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Sales and Forecasting Insight: Leverage your sales acumen and forecasting skills to analyze customer data, anticipate demand, and support proactive pipeline management that drives strategic sales execution.

• Customer-Centric Mindset: Deliver excellent customer service by responding quickly and effectively to inquiries, resolving issues with agility, and maintaining a positive, solutions-oriented approach.

• Technical and System Proficiency: Be highly proficient in SAP and other digital tools, using your computer savviness to manage orders, inventory, and customer data accurately and efficiently.

• Effective Communication and Initiative: Communicate clearly with both customers and internal teams, while taking initiative as a self-starter to make decisions, solve problems, and support the sales force without needing constant supervision.

QUALIFICATIONS

Education/ Experience

• College diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

• Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

The compensation for this role is aligned with a local bargained or unionized agreement

Job Sales

Organization Cummins Inc.

Role Category Hybrid

Job Type Office

ReqID 2416539

Relocation Package No