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IT Operations Support Specialist (m/w/d)

Cummins

4.3

(41)

Marktheidenfeld, Germany

Why you should apply for a job to Cummins:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023
  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.

    • #R-84D1F910DBEA4C3DAD5D74A99B166D01

    Position summary

    checks on IT systems and networks, monitor performance, and proactively address potential risks to avoid disruptions.

    • You investigate incidents thoroughly to identify and address the true root cause, ensuring long-term and sustainable solutions.

    • You ensure efficient work processes by continuously looking for improvements and applying best practices to optimize how tasks are carried out.

    • You manage access rights responsibly, ensuring users receive the correct system permissions while protecting systems from unauthorized access.

    • You support day-to-day IT operations, manage service requests end to end, maintain accurate system records, and help ensure service levels meet business expectations.

    RESPONSIBILITIES

    To be successful in this role you will need the following:

    • Strong problem-solving skills using structured, data-driven methods to identify root causes, implement long-term solutions, and prevent recurrence.

    • Ability to optimize work processes through efficient, continuous improvement.

    • Advanced troubleshooting skills to diagnose and resolve technical issues using established standards.

    • A proactive and analytical mindset to ensure accurate decisions aligned with business needs.

    QUALIFICATIONS

    Education/ Experience:

    • Fluent English and advanced German are required for this position.

    • College, university, or equivalent degree in Computer Science, Information Technology, Business, or a related field, or relevant equivalent experience.

    • Minimal relevant work experience required.

    Job Systems/Information Technology

    Organization Cummins Inc.

    Role Category On-site with Flexibility

    Job Type Exempt - Experienced

    ReqID 2425190

    Relocation Package No

    100% On-Site No

    Why you should apply for a job to Cummins:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023
  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.