Parts Interpreter

Dayshift + Saturday Mornings

• Competitive Hourly Rate

To be successful in this role you will need the following:

• Parts interpreter experience in an Automotive or similar type industry

• Customer service and effective communication

• Engine knowledge is an advantage

• Ability to learn new software and processes

• High attention to detail with the ability to prioritise and troubleshot complex tasks

• Forklift ticket would be highly desirable

• Valid car drivers license is required

QUALIFICATIONS

Critical Competencies:

Values differences - Recognizing the value that different perspectives and cultures bring to an organization

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Warehouse Inventory Control - Manages physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations.

Customer Support - Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction; describes how customer support and the order life cycle are interconnected to ensure an overall positive customer experience.

Order Life Cycle Systems Knowledge - Demonstrates the steps within each system screen to process customer orders, order modifications and respond to customer queries to ensure accurate and timely order processing and query resolution.

Order Processing - Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification and resolution to ensure orders are fulfilled to customer requirements

Job Service

Organization Cummins Inc.

Role Category On-site

Job Type Shop

ReqID 2417394

Relocation Package Yes