Service Administrator

rovide timely updates on repair progress.

• Support Service Supervisors with invoicing, warranty claims, and customer account management.

• Manage supplier invoicing, accounts payable, medical bookings, and site access coordination.

• Oversee technician timesheets, job-related expenses, and training requirements.

• Assist the Operations Manager with administrative tasks including contractor management, facility maintenance, and compliance activities.

• Communicate clearly and professionally-both verbally and in writing-with a proactive and positive attitude.

To be successful in this role you will need the following:

• Demonstrated service administration in a similar industry, automotive or mining

• ERP experience along with Strong skills in Word and Excel

• An understanding of accounts payable and accounts receivable is desirable, as well as familiarity with financial processes/accounts and purchase orders.

• World-class interpersonal skills and the ability to develop relationships with internal and external customers

"Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters."

RESPONSIBILITIES

To be successful in this role you will need the following:

• High school diploma or equivalent; additional technical or vocational training in automotive or mechanical fields is advantageous

• Strong proficiency in Microsoft Office and inventory/order management systems; ability to generate reports and analyze data

• Proven experience in parts operations, preferably within the heavy vehicle, diesel engine, or industrial equipment sectors

• Excellent communication and interpersonal skills, with a customer-first mindset and the ability to build trust and rapport

• Demonstrated leadership potential, with experience guiding small teams or taking initiative in a fast-paced environment

• Strong attention to detail, organizational skills, and the ability to manage multiple priorities under pressure

• Willingness to comply with export control or sanctions regulations, if applicable

QUALIFICATIONS

This role will also support the operations manager with the administrative tasks associated with:

• Timesheets

• Direct and Indirect POs

• Contractor Management

• Facility Maintenance

• Compliance activates administration

• Tool calibration

• HSE metrics

• Chemical Management System

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Office

ReqID 2420513

Relocation Package No