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Service Advisor

Cummins

4.3

(41)

Australia

Why you should apply for a job to Cummins:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023
  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.

    • #R-1FC4153BB48E4DA5A0EC4271DE97D72D

    Position summary

    osely with our Service Technicians and Supervisors

    • Complete Quotes, invoicing and warranty processing

    • Deal with customer queries, finding resolutions

    • Multitasking a variety of tasks and meeting deadlines

    • Ensuring the highest levels of safety and customer service

    • Assist with customer complaints

    To be successful in this role you will need the following:

    • Strong problem-solving skills

    • Service and Parts programs experience

    • Strong written and verbal communication skills

    • Strong customer service focus

    • HHP/HD knowledge

    • Understanding of Service Dept processes

    • Personal commitment to HSE and leading an interdependent safety culture

    • Ability to manage external & internal key stake holders

    RESPONSIBILITIES

    • Service and Parts programs experience

    • Strong written and verbal communication skills

    • Strong customer service focus

    • HHP/HD knowledge

    • Understanding of Service Dept processes

    QUALIFICATIONS

    We are looking for a Service Advisor to support our Pilbara Operations, looking after our major Mining Customers such as RTIO, BHP, FMG & Roy Hill as well as our On Highway and Powergen Customers in the Pilbara. This is a full-time role based in our Perth office .

    Job Service

    Organization Cummins Inc.

    Role Category Hybrid

    Job Type Office

    ReqID 2414750

    Relocation Package No

    Why you should apply for a job to Cummins:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023
  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.