Service Advisor

Cummins

4.3

Campbellfield, Australia

Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023

4.3/5 in overall job satisfaction

4.8/5 in supportive management

83% say women are treated fairly and equally to men

85% would recommend this company to other women

97% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Annual merit and profit sharing based on individual and company performance.

More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.

55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.

#R-48A29C4735D7402BB067E623857AEDDF

queries from customers and develop positive relationships

Schedule jobs, book vehicles for services and check parts, manage invoices and accounts.
Consistently liaise with the customer to keep them updated with progress
Coordinate with stakeholders, technicians, and parts teams for a seamless service process
Follow procedures and document work accurately in the service management system

RESPONSIBILITIES

To be successful in this role you will need the following:

Mechanical trades qualified or automotive technician (Light Vehicle, Heavy Vehicle, Engine Recon, Mobile Plant) is highly regarded, but proven experience will also be considered
Demonstrated mechanical technical experience in a similar industry or OEM is preferred
Strong communication skills, both written and verbal, with the ability to thrive in a fast-paced environment. Proficient in IT systems, ensuring effective multitasking and efficiency
Understanding of accounts payable and receivable, with familiarity in financial processes, accounts management, and purchase orders highly desirable

QUALIFICATIONS

Any other tasks delegated by management

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

ReqID 2423298

Relocation Package No

100% On-Site No