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Technical Support Engineer - Senior

Cummins

4.3

(41)

San Luis Potosí, Mexico

Why you should apply for a job to Cummins:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023
  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.

    • #R-1C11189353F241C5A5DE557E9806BDCA

    Position summary

    teams with external customers.

    • Provides technical support on products.

    • Leads projects.

    To succeed in this position, you will need the following:

    • Technical Support Knowledge of Cummins products.

    • Proficiency in Office Suite (Microsoft Excel, PowerPoint, Word, PowerBI).

    • Knowledge of Salesforce.

    • Intermediate - Advanced Conversational English.

    Qualifications

    Considerations

    • Internal Areas: Sales, Engineering, Warranties, Distributor Support, Spare Parts, DFSE.

    • External Areas: OEM dealer network, OEM Sales/Service, End-user customers.

    Responsibilities

    We are a company dedicated to promoting diversity in the workplace, we provide equal employment opportunities regardless of race, gender, disability, national origin, age, religion or sexual orientation

    Skills

    • Leadership.

    • Analytical Reasoning.

    • Conflict Management.

    • Effective Communication.

    • Decision Making.

    • Relationship Management.

    • Drive for Results.

    • Action-Oriented.

    • Values Differences.

    Education

    • Bachelor's degree in Industrial, Manufacturing, or Mechanical Engineering.

    Experience

    • Minimum 3 years of experience related to customer support.

    Job Marketing

    Organization Cummins Inc.

    Role Category Hybrid

    Job Type Exempt - Experienced

    ReqID 2412813

    Relocation Package No

    Why you should apply for a job to Cummins:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023
  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.