Analyst, Case Management (Field - Must reside in Winnebago/Jo Daviess County, IL or surrounding areas)

appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources.

Required Qualifications

• Must reside in Winnebago/Jo Daviess County, IL or surrounding areas

• Ability to travel up to 50-75% of the time within a designated geographic area for in-person case management activities as directed by Leadership and/or as business needs arise

• 2 years experience in behavioral health, social services or appropriate related field equivalent to program focus

• Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually

• Excellent analytical and problem-solving skills

• Effective communications, organizational, and interpersonal skills

• Ability to work independently

• Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications

• Efficient and Effective computer skills including navigating multiple systems and keyboarding

Preferred Qualifications

• Case management and discharge planning experience

• Managed care experience

Education

• Bachelor's degree or non-licensed master level clinician required with either degree being in behavioral health or human services (psychology, social work, marriage and family therapy, counseling)

Pay Range

The typical pay range for this role is:$21.10 - $44.99This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 02/03/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.