Manager, Special Investigation

t you will do**Leads a team of investigators and analysts to effectively pursue the prevention, investigation and prosecution of healthcare fraud and abuse, to recover lost funds, and to comply with state regulations mandating fraud plans and reporting; Medicaid experience is preferred.

Leads a team in the planning and execution of investigations of acts of healthcare fraud and abuse by both members and providers.

Provides direction and counsel on the handling of cases and facilitates issue resolution. Assists in identifying resources and best course of action to take in a timely and effective manner.

Conducts case reviews and provides feedback to investigators on completeness and quality of the investigation.

Conducts team member evaluations and provides performance feedback to staff on an ongoing basis. Manages workload of their team to ensure equitable distribution and exposure to wide range of cases to match current skills and development needs.

Assesses training needs and works with SIU Director on development plans for team members.

Develops and maintains close working relationships with federal, state, and local law enforcement agencies in the investigation and prosecution of acts of healthcare fraud and abuse. Participates in state meetings.

Ensures compliance with contractual requirements.

Coordinates and collaborates with program integrity staff, compliance, and senior leadership.

Contributes to the development and delivery of educational awareness and training programs that meet or exceed those required by state mandates.

Participates in federal and state audits.

Required Qualifications

• 2 to 5 years of managing healthcare fraud, waste and abuse investigations and audits.

• 3 to 5 years of leadership experience

• A minimum 3 years of experience in a Healthcare Program Integrity, Medicaid Special Investigation or Medicaid / Medicare / Commercial Compliance role

• Strong verbal and written communication skills.

• Ability to interact with different groups of people at different levels and provide assistance on a timely basis.

• Proficient in researching information and identifying information resources.

Preferred Qualifications

• Credentials such as a certification from the Association of Certified Fraud Examiners (CFE) or an accreditation from the National Health Care Anti-Fraud Association (AHFI)
• Experience In Medicaid Compliance, Medicaid Investigations, MCO Medicaid FWA Unit in the following States: Texas, Ohio, New York, and Oklahoma
• Experience with Interpreting Contracts
• Billing and Coding certifications such as CPC (AAPC)
• Knowledge of Aetna's policies and procedures

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification

Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$54,300.00 - $159,120.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 11/23/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.