Pharmacy Technician

iseases As part of the team, you will you will be leading an innovative and bold initiative aimed at transforming health care and pharmacy leveraging new and emerging information, technologies and channels.Assists customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs.
Maintains specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays.
Communicates with customers and shares announcements and/or promotions on the latest product releases, features, and technology trends.
Compiles customer complaints, inquiries, or concerns for senior managers to help improve future customer service outcomes.
Monitors key sales metrics related to daily, weekly, and monthly sales revenue, units sold, average transaction value, and conversion rates.
Operates within the point-of-sale (POS) system to process transactions, handle cash, and operate payment terminals.
Drives effective team collaborations with specialty retail associates and technicians to provide customers with a positive experience.
Determines how best to prioritize tasks and manage workloads to ensure the timely completion of customer requests and specialty retail services.
Performs basic repairs or provides step-by-step instructions to customers to help resolve issues with specialty retail products and/or services.The pharmacy is open Monday through Friday 8:00am - 6:00pm.

Required Qualifications

• Valid Tennessee Pharmacy Technician Registration

Preferred Qualifications

• Prior authorization experience

• 6+ months experience required in a customer service position within in healthcare, social services, or a similar service position.

• CPhT or ExCPT Certification

Education

• High School diploma or equivalent

Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$17.00 - $25.65This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 03/28/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.