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t exceed specialist adjudication authority or processing expertise.
Applies medical necessity guidelines, determines coverage, completes eligibility verification, identifies discrepancies, and applies all cost containment. measures to assist in the claim adjudication process.
Handles phone and written inquiries related to requests for pre-approval/pre-authorization, reconsiderations, or appeals.
Insures all compliance requirements are satisfied and all payments are made against company practices and procedures.
Identifies and reports possible claim overpayments, underpayments and any other irregularities.
Performs claim rework calculations.
Distributes work assignment daily to junior staff.
Trains and mentors claim benefit specialists.- Makes outbound calls to obtain required information for claim or reconsideration.Required Qualifications
2+ years medical claim processing experience.
1-2 years Experience in a production/ metrics based environment
Demonstrated ability to handle multiple assignments competently, accurately and efficiently.Preferred Qualifications
Self-Funding experience
DG system knowledgeEducation
- High School Diploma required
The typical pay range for this role is:$18.50 - $38.82This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 05/09/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.