Senior Eligibility Consultant (Meritain Health)

lients, and brokers. The Senior Eligibility Consultant will coach and mentor junior staff, develop and execute training plans, coordinate and set daily objectives, identify and implement process improvements and efficiencies, serve as SME (Subject Matter Expert), and function as the highest level of escalation prior to manager and/or director involvement. This person also has a major role in the eligibility file process, which may include troubleshooting, error reports, and user acceptance testing.

Required Qualifications

• 1+ years of experience working with eligibility/COBRA, including a demonstrated proficiency in processing accurate and timely policy and eligibility data & files.
• 1+ years of excellent customer service skills with the ability to communicate effectively with both internal and external customers.

Preferred Qualifications

• Previous experience as a Senior Eligibility Consultant.
• Understands intent/end state and operates with minimal guidance to meet that intent/end state.
• Ability to manage multiple tasks and priorities.
• Team player, while maintaining the ability to operate independently as needed.
• Provides accurate and timely results.
• Delegates and follows up as needed.
• Coaches and mentors others.

Education

• High school diploma or GED.

Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$43,888.00 - $93,574.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 08/25/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.