Supervisor, Revenue Cycle

nd supporting team development to achieve departmental goals.Key Responsibilities:

• Supervise and coach Clinical Reimbursement Specialists, providing guidance and performance feedback.
• Oversee the Medicare patient qualification process, ensuring all documentation and eligibility criteria are met.
• Monitor team productivity and quality metrics, implementing process improvements as needed.
• Ensure compliance with all Medicare regulations and CVS Health policies.
• Collaborate with cross-functional teams (clinical, billing, compliance) to resolve complex cases.
• Develop and deliver training on Medicare qualification standards and regulatory updates.
• Handle escalations related to patient qualification or reimbursement issues.
• Prepare and present regular reports on team performance and compliance status.

Required Qualifications

• 5+ years of Revenue Cycle or similar Accounts Receivable experience, preferably within billing/collections

• 1+ years of experience using the Microsoft Office Suite, specifically Word, Outlook, and Excel.

Preferred Qualifications

• 2+ years of supervisory experience in healthcare reimbursement or medical insurance/billing.

• Clear understanding of how Collections and Billing impacts Revenue Cycle operations and financial performance.

• Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative.

• Home healthcare experience.

• Experience in managing projects involving the collaboration, motivation, and cooperation of a wide variety of people with whom there is no direct reporting relationship.

• Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.

• Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.

• Strong written and verbal communication skills.

Education

• Verifiable High School Diploma or GED is required.
• Bachelor's Degree is preferred.

Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$43,888.00 - $102,081.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 08/18/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.