Fraud Insights Operations Supervisor

ticing new processes, fraud policies, and tools.

As a people leader, you will be responsible for fostering team collaboration, employee development, and problem-solving. The ability to be physically present in our corporate Tempe office is deemed essential as you will be responsible for facilitating in-person 1:1 meetings with your direct reports, connecting with cross-functional partners, immediate problem-solving, and nurturing a collaborative team environment. Due to the in-office presence, you must live within a commutable 50 miles of the office.

In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is.

You're excited about this opportunity because you will...

• Oversee and manage the day-to-day operations of your team of 15+ Analysts. This includes providing guidance, support, and direction to team members, ensuring that they are aligned with organizational goals and objectives. Managing project deadlines, ensuring operational efficiency, and providing valuable insights and trends to our S&O partners.

• Collaborate closely with team members to foster a culture of open communication and mutual support. You will facilitate collaboration by promoting knowledge-sharing, side by side training sessions and workshops if applicable.

• Demonstrate a strong comprehension of the fraud industry and be well-versed in the relevant day-to-day technologies we utilize, including but not limited to RWS, SFCD, Google Sheets, Sigma, THQ, SQL (preferred), Sift, Persona.

• You will be accountable for ensuring project deadlines are met, performance management of the team, prioritizing initiatives, and delivering quality insights and trends to our S&O partners.

We're excited about you because...

• 4+ years experience in fraud, finance, or other professional operations environment

• 2+ years of operational leadership experience leading teams of 10 employees or great

• Google suite intermediate proficiency (sheets, docs, gmail, calendar)

• Demonstrated strong written and verbal communication

• You are a leader with a strong desire and natural ability to motivate a team, set and achieve targets, and manage career growth and team performance

• You increase results, and are constantly evaluating how and whether your team's activities are achieving the desired, measurable impact

Preferred Experience:

• Google suite advance proficiency (sheets, docs, gmail, calendar)

• Investigations experience (fraud, insurance, law enforcement)

• Basic+ proficiency in data query language (SQL, macros, etc.)

• Dasher Knowledge

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.