Inventory Back Office Specialist

ntinuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit https://www.enovis.com.

Di cosa ti occuperai | What You'll Do

Job Purpose

Oversee the Field Inventory Program and manage the effective inventory deployment at all the external deposits in the Country, supporting the Field Inventory in performing the plan and contacting the Deposits.

Ensure the achievement of complete and accurate counts and reconciliation of inventory and assets.

Verify that all orders in the ERP are being managed and that there are no unmanaged open orders.

Support the Front Office Customer Service team in the collection of issued shipments waiting to be picked up.

Support to the Back Office Customer Service team in the collection of the goods subject to expiration date.

Support to the Back Office Customer Service team and Warehouse in the resolution of goods returned from customers.

This includes supporting the organization in the development, the continuous improvement and the implementation of new processes and policies.

Support in training AI models aimed at improving the efficiency of the Operations team.

Key Responsibilities

• Implement and manage inventory levels to support sales and operations in the deployment and definition of customer deposits.

• Review External Stock analysis with business unit managers to reduce wherever possible

• Support in the management of phase-out products market withdrawal.

• Support in articles swap strategy based on the Operations and Market needs.

• Inform any external stock risks to business so a plan can be put in place to meet business targets.

• Define the Inventory Stock Counts program together with the Team and Keep track of the Stock counts performed and of the adherence with the plans and the policies

• Inform the Customer/Agent/Dealers/Distributors of the incoming Stock Counts and asking for support and location identification

• Analyse the results of the stock count and relevant discrepancies, follow up with the customers to review and improve accuracy and result, reconcile positives/negatives with other locations and move the missing item into Variance Warehouse according to the WIN Policies

• Inform Finance of the result by Location in order to write off the discrepancies or to charge the accountable customer/distributor as per Policy Manual

• Ensure the timely and fully withdraw from the market of the item close to expiring date and coordinate with the warehouse for the shipment of the items for replacement according to the Policies

• Support Customer Service in the timely and fully withdraw from the market of the kits and sets to return to the head quarter.

• Ensure a safe working environment in accordance with Work, Health and Safety legislation.

• Work within the Enovis Surgical team strategies and Code of Conduct.

• Working with multiple internal stakeholders to ensure needs are fully understood and effective planning and activities are in place.

• Follow the relevant corporate policies in place and archive the relevant documentation

• Ensure stakeholders adhere to the process and timelines

• Working with changing requirements and priorities to meet business and customer needs.

• Some out of hours and on-call work may be required

Qualifications & Experience

• Master degree Industrial/Management Engineering or Business Economics

• Experience with computerised inventory control systems is preferred.

• Computer literacy including sound knowledge of all other MS Office suite of software.

• Intermediate to advanced Microsoft Excel experience (PowerBI a plus)

• Italian and English languages are a must

Skills & Attributes

• Able to demonstrate a background in inventory management.

• Excellent communication and interpersonal skills - diplomatic but assertive.

• Customer focused: Willing to help at all times.

• Understands customer service: Ability to understand and respond to internal and external customer needs.

• Can work autonomously but is also a team player

• High level of self-motivation and results focused

• Outgoing and friendly; Energetic/enthusiastic

• Efficient with a "can do" attitude

• Hands on approach to all tasks

• Ability to understand and use analytical concepts to manage report creation and management

• Able to cope with changing priorities and handle a broad variety of tasks at once

• Attention to detail - good at follow up

• Organised, systematic, logical thinker

• Innovative

Dichiarazione di pari opportunità

Tutti i candidati qualificati saranno presi in considerazione per l'impiego e non saranno discriminati sulla base di etnia, religione, nazionalità, genere, disabilità o qualsiasi altra categoria protetta dalle leggi nazionali ed internazionali. Lima è un datore di lavoro che garantisce le pari opportunità, favorisce l'inclusione e sostiene la diversità delle persone. Tutte le candidature saranno accolte e valutate in base alle competenze, all'esperienza e alla formazione del candidato indipendentemente da nazionalità, origine etnica, genere, orientamento sessuale, stato civile, disabilità, genitorialità, responsabilità, età, religione o credo. Anche per questo, ti chiediamo di togliere dal CV la foto, la data di nascita, lo stato coniugale o familiare, e tutti quegli aspetti identitari che non hanno a che fare con la posizione.

EOE AA M/F/VET/Disability Statement

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.