Billing Analyst

issues and works with systems design to implement new features. May work on billing projects with Billing Operations Mgmt.

Responsibilities

• Monitors and ensures that monthly billing for a portfolio of customer is accurate and performs variance checks in accordance with the monthly close calendar

• Analyse and investigate system related invoicing errors and follows documented process to ensure a timely and accurate billing

• Participates on projects and ad hoc assignments as needed · Researches and provides backup for external audit requests

• Implements and documents processes and procedures required

• Provides input into the on-going development and support of billing systems, processes, and policies System Operational Support

• Processes assigned cases in a timely and accurate manner to meet all internal SLAs

• Works closely with cross functional organizations to respond to customer inquiries to investigate and resolve potential customer billing issues

• Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)

Qualifications ·

• 3+ years in a Finance role preferred

• Bachelor's degree desirable but not essential

• Experience in Billing, Invoicing, Payments, Accounts Payable

• Siebel or Oracle experience is a plus

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Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.