Credit and Collections Analyst

llections Analyst

Who are we?

Equinix is the world's digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

The Credit and Collections Analyst on a portfolio of Equinix customers ensures all aspects of customers credit limits and outstanding receivables are resolved while working with marginal supervision

What you will be doing

Collections

• Oversees analysis on customer credit worthiness within established guidelines to make recommendations regarding extension of credit and credit amounts

• Assists in the establishment and implementation of credit and collections policies to maximize sales, improve collections of customer accounts receivables and reduce outstanding aged accounts receivable balances by working in conjunctions with VP's, Account Executives, CSM, and Legal

• Oversees the processes responsible in crediting qualifying new and existing customers

• Leads the establishes policies and procedures for review and follow-up of delinquent customer accounts receivable balances.

• Engages with customers, sales and finance to understand and resolve undisputed collection issues

• Provides operational support for accounts receivable balances outsourced for collections

Financial Transactions

• Is responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation

Tracking and Communication

• Manages pro-active collections activities to highlight customer balances due in the current period and implement procedures for customer communications to obtain assurances of payment within payment terms

Operations

• Monitors accuracy of customer data in accounts receivable database to assist in collections activities

• Assists by providing analytical thoughts as guidance to peers on complex problems

• Assists to the Sales team updating the system according with the Customer Information

• Reconciliations of the customer accounts and payments for the proper collection strategies

• Follow up of payments application and the issue of the Credit Memo need to conciliate the AR Balance

• Reconciliation of AR Balance in Oracle vs Governmental system of each country

Reporting

• Provides timely recommendations to management for customer accounts receivable balances in dispute

• Oversees maintenance of customer credit and collections documentation to support audit and legal requirements

• Follows up on reporting for Supervisor as required

System & Process Efficiencies

• Leads and participates in special projects as assigned by Management

• Absorbs challenging accounts from peers

• Participates in all new and existing systems acquisitions - testing

Project Management

• Travels to other regions for training/support of GPO related projects

What you should have

• 5+ years' experience in Finance or collections

• Bachelor's degree finance, accounting, business administration.

• CBA/CBF or equivalent certification preferred

• Bilingual (Spanish/English)

• Oracle desirable

Equinix is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.