Data Center Customer Operations III

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Job Summary
Assists with basic repairs, maintenance, and installations. Collaborates with others to resolve basic incidents and to keep the Data Center running smoothly.

Responsibilities
Facility/Infrastructure Maintenance

• Performs site inspections and monitors the building and Data Center alarms

• Performs basic preventative maintenance on site infrastructure (e.g. changing filters on air conditioning units), or manages vendors

• Assists more senior staff in repairs and corrective maintenance

Site Administration

• Completion of site logs and data gathering for basic permits, such as MOPs and scripts

Incident Management

• Assists more senior staff with responding to all on-site incidents and acts as directed

Work Orders

• Completes basic work requests and assists with circuit installations

Collaboration

• May work internally or with other departments to increase efficiencies and reduce potential failure scenarios

Additional Projects

• Assists more senior staff with infrastructure projects

Qualifications

• Typically requires at least a Higher Nitec in an IT-related field and 1-2 years of equivalent work experience

• Ability to do hands-on maintenance/ troubleshooting of equipment in tight spaces or at height

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.