Data Center Customer Operations IV

Equinix

4.7

(54)

Kamloops, Canada

Why you should apply for a job to Equinix:

  • 4.7/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 93% say women are treated fairly and equally to men
  • 94% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Health, Dental, Vision, Life, Temporary & Long-term Disability Insurance
  • Internship Programs with Universities by partnering with local universities all over the world
  • Education, Training, Tuition & Certification Reimbursement
  • #JR-152026

    Position summary

    y and is vital to our success.

    Working hours for this role are from 11:00am - 9:30pm

    Job Summary
    Troubleshoots and installs advanced circuits, and performs custom installations.

    Responsibilities
    Installations

    • Racks and stacks customer equipment

    • Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly

    • Installs circuits requiring advanced fiber terminations

    Queue Management

    • Determines work priorities from the Oracle queue and ensures adherence to all commit times

    Testing/Troubleshooting

    • Troubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as needed.

    • Works with customers to troubleshoot issues

    Cross Connects

    • Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects

    • Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)

    Documentation/Reporting

    • Maintains detailed written records of all work activity

    Projects

    • Designs and leads cage / infrastructure modification projects

    Training

    • Completes all assigned training in a timely manner

    Customer Management

    • Supports customer satisfaction through timely and precise order execution

    Qualifications

    • 1+ years experience

    • High School Diploma

    • BERT and SONET test equipment

    Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

    Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

    The targeted pay range for this position in the following location is / locations are:
    • British Columbia State: $60,000 to $90,000

    Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

    This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

    The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

    More details about our company benefits will be provided to you by our recruitment team.

    Why you should apply for a job to Equinix:

  • 4.7/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 93% say women are treated fairly and equally to men
  • 94% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Health, Dental, Vision, Life, Temporary & Long-term Disability Insurance
  • Internship Programs with Universities by partnering with local universities all over the world
  • Education, Training, Tuition & Certification Reimbursement