Principal Software Architect, Digital Experience

oduct engineering, and product managers, influencing technical decisions that meet business requirements.

Responsibilities

Technical Leadership

• Define and evolve the technical strategy for modular, event-driven, and scalable microservices that power enterprise-grade workflows.

• Architect reusable frameworks and self-service platforms for onboarding, configuration, and lifecycle management.

• Apply AI and ML tools to accelerate software design, development, and operations-e.g., AI-assisted architecture reviews, test generation, and defect prediction.

• Influence cross-functional architecture decisions for customer, billing, pricing, and commerce systems integrated across the Quote-to-Cash flow.

• Champion design principles that balance innovation, maintainability, observability, and operational excellence.

Engineering Excellence

• Lead by example-building reliable, secure, and observable systems with strong performance SLAs.

• Establish best practices for API-first development, automated testing, DevSecOps, and continuous delivery.

• Partner with product managers to translate business intent into technical outcomes that scale globally.

• Drive "AI Ops" automation across environments for faster root cause analysis and proactive reliability improvements.

Mentorship and Influence

• Serve as a mentor and technical coach, raising the level of engineering maturity across teams.

• Cultivate an engineering culture grounded in curiosity, experimentation, and craftsmanship.

• Advocate for pragmatic innovation-balancing long-term platform health with short-term delivery needs.

Qualifications

• Bachelor's or Master's degree in Computer Science or equivalent.

• 12+ years of engineering experience with strong depth in distributed systems, API platforms, and cloud-native development (Java, Node.js, or equivalent).

• Proven experience in designing and operating microservice architecture at scale (preferably multi-tenant SaaS/PaaS).

• Strong knowledge of event streaming (Kafka, Pub/Sub), service mesh, container orchestration, automated CI/CD and observability frameworks (Prometheus, OpenTelemetry, Grafana, etc.).

• Hands-on experience applying AI in software engineering-e.g., using generative AI for design, code, or operational insights.

• Deep understanding of data modeling, domain-driven design, and API lifecycle management.

• Excellent communication skills; able to influence at multiple levels of the organization

• Experience in enterprise application integration (ERP, CRM, CPQ, or billing systems) and Quote-to-Cash automation will be a plus

A successful candidate will

• Operate as a "system thinker" - simplifying complexity across architecture, teams, and tools

• Be a talent multiplier who gets the team around them to excel

• Be persistent, creative and driven to get results relentlessly

• Exhibit a strong backbone to challenge the status quo, when needed

• Stay curious, experiment with emerging technologies, and continuously raise the engineering bar

• Show pride of ownership and strive for excellence in everything undertaken

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.