Technical Deployment Associate

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Technical Deployment Associate

Role Definition:

Responsible for the physical implementation of technical deployments (including cage build, power circuits, cross-connects, and order change process). Plans, monitors, and manages technical project implementations from order receipt through completion, including, the oversight and coordination with vendors. Ensures project implementations are delivered on-time, according to customers' specifications, and Equinix's quality standards.

Requirements & Support

Supports deployment projects by validating customers' order requirements with CPM and other stakeholders, and project manages of the technical deployment, with the IBX manager.
Develops technical knowledge of the IBXs and investigates, with through partnership with more senior TDMs in addressing internal issues, within a limited scope
Receives detailed instructions from more experienced TDMs and operations teams to provide solutions cross-functionally to resolve entry level customers' non-standard order requirements.
Liaises with CPM Customer Program Manager Follows standard practices and procedures to facilitate smooth service delivery and ensure provisioned services meet and exceed customers' expectations
Supports deinstall projects where required

Project Planning

Creates simple task list to document and understand the customers' deployment, shadowing more senior team members on development of project implementation plans
Coordinates with operations, under the guidance of more senior team members, Learns to use professional concepts to ensure tickets are set with appropriate commit dates
Follows up with operations and suppliers to ensure work is completed Completes routine work on time and according to quality standards
Receives detailed instructions on all work

Implementation and Delivery

Supports the planning, development and delivery of customer implementations within a limited scope and close direction.
Works on assigned project activities.
Supports senior team members on inventory auditing and records keeping during project implementation

Cross Functional, Customer Support & Customer Communications

Supports senior team members on the investigations and resolutions of customers' and cross-functional issues during project implementation
Maintains regular communication with CPMs and IBX operations, as well as SEs, CSMs and Account Executives functional & cross-functional teams throughout the implementation
Learns Equinix operations Policies and Processes

Process Support/Optimization

Learns and follows business and/or technical processes within the IBX; may start to identify opportunities for improvement for basic or narrowly focused processes (e.g. Order fulfillment process)

Systems Support

Develops knowledge of and learns business systems within Equinix.

Computer based drawing tools,

Will Learn Equinix Project Management Tools,

Data Support/Analysis

Supports the team in ensuring operations provisioning data is accurately input into Equinix business systems.
Supports the team in any physical audit efforts.

Vendor support

Supports the team and IBX operations on any required vendor support.
Receives detailed instructions to support the project management of supplemental vendor support for EIS and operations as it relates to the assigned deployment.

Qualifications

Bs in Electric Engineering or Building Interior Architect

Knowledge of Project Management,

Good level of English and Turkish spoken and written (C1)

Knowledge or keen to learn Value engineering,

Assertive character disposition for contractor management

1-2 Years on site experience is good but not must.
Knoweledge of Autocad or Solid Works design program is an advantage

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.