#JR-148143
the region. Responsible for execution, capacity management, consistent response/ structures, and streamlined support.
Responsibilities
Drive strategic planning and priorities for data center operations, in alignment with
Establish and track against KPIs, SLAs, and metrics (incl. regional performance, capacity, availability, budget)
Oversee incident response, problem resolution, and change management to support Equinix customer experience
Manage critical business continuity plans, including testing and implementation of disaster preparedness, detailed project management, and logistics coordination.
Foster a safety-first culture
Coordinate with global design and construction team to ensure delivery of a consistent product
Execute capacity management plan across data centers in a region
Shape a collaborative, transparent, and entrepreneurial culture, in tandem with the corporate leadership team
Motivate employees around shared vision and align business through transformative leadership
Empower frontline resources to meet customer needs
Qualifications
15+ years demonstrated track record of data center operations management and maintenance or equivalent. Leadership and cross functional management experience
Experience optimizing a growing and evolving business - leading a large organization through a period of rapid growth, merger integration, or business transition
Skills and Attributes
Focus on execution and results - establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results
Provide thought leadership, think strategically and effectively communicate vision and influence
Support and lead culture as an ambassador of the business, support and lead the business
Embody the culture of the business and serve as an ambassador to lead and inspire
Adaptable to shifting priorities while maintaining a focus on long-term goals and strategies is key to achieving success in a dynamic business environment
Financial acumen and ability to connect operational objectives to financial results
Interact with sales team and customers to provide an exceptional customer experience. Includes but not limited to pre-sales, tours, customer meetings
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Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.