Front Office Expert Consultant, Fusion Invest

with client, consultatively, to determine project requirements and needs analysis.

• Establish and/or assist client with configuring system parameters and controls based on client's business practices and processes; recommend best practices; review setup with clients and gain client acceptance.

• Conduct data analysis and mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.

• Provide on-site or remote support during client conversions as applicable.

• Establish and/or assist client with establishing system parameters and controls based on client's business practices and processes, recommend best practices, review setup with clients, and gain client acceptance.

• Conduct data mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.

• Test and troubleshoot system configuration and functionality.

• Validate new system input, output, and connectivity. Identify, research, and assist in resolving any issues with technical resources.

• Facilitate converted database validation work sessions with clients as applicable.

• Assess and report risks during project and participate in the development and implementation of mitigation plans.

• Communicate project scope, status, and risks to all stakeholders.

• Record accurate and timely accounting of time spent on project-related activities.

• Follow established project, departmental, and company procedures and quality standards.

• Follow established project management standards. Provide activities related to the management of assigned implementation projects to bring the project to a timely close and transition the client appropriately.

• Complete post-implementation tasks in a timely manner.

• Update internal documentation as applicable.

• Provide subject matter expertise to internal staff including, but not limited to, sales, development, support, training, and professional services as needed.

• Participate in the development of implementation or training content. Conduct software training and/or reinforce prior training to both external clients and internal staff.

• Maintain, enhance, and broaden knowledge and skills of software applications and industry practices.

Required Experience:

• Minimum of 7 years of experience in relevant area of expertise, preferably for a financial institution or an industry software company.
• Client-facing service experience is required.
• Software implementation, support, or training experience strongly preferred.
• Experience with project management disciplines preferred.
• Experience with Finastra products a plus.