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endors, and development teams.
Monitor the health and security of our Salesforce platforms, including checking the impact of new Salesforce releases, anticipating any potential risks.
Manage the operating model to ensure and incidents are analyzed and resolved in good time, following established processes, collaborating with the wider team and any external partners.
Analyze any trends in incidents and issues, to propose continuous improvements.
Communicate to stakeholders and/or end users in case of major incident affecting one of the Salesforce platforms.
Report regularly to the key stakeholders on the health of the platforms.
Required Experience: