Salesforce Administrator

Finastra

Guadalajara, Mexico

#10281

Position summary

endors, and development teams.

  • Monitor the health and security of our Salesforce platforms, including checking the impact of new Salesforce releases, anticipating any potential risks.

  • Manage the operating model to ensure and incidents are analyzed and resolved in good time, following established processes, collaborating with the wider team and any external partners.

  • Analyze any trends in incidents and issues, to propose continuous improvements.

  • Communicate to stakeholders and/or end users in case of major incident affecting one of the Salesforce platforms.

  • Report regularly to the key stakeholders on the health of the platforms.

Required Experience:

  • Degree in Computer Science or related major.
  • 3+ years of Salesforce administration experience.
  • Proven work experience as a Senior Salesforce Administrator or similar role.
  • Salesforce certified administrator or Salesforce advanced administrator certification.
  • Extensive experience in the administration and maintenance of Salesforce systems.
  • Experience in performing Salesforce upgrades and ensuring successful integration.
  • Exceptional ability to create and maintain Salesforce databases.
  • In-depth knowledge of Salesforce products and their functionalities.
  • Excellent written and verbal communication in English.
  • Analytical abilities, attention to detail, stability, responsibility as well as customer focus.
  • Ability to work independently as well as part of a customer facing team.